Retail Sales Associate — Customer Experience Champion

Robinson & Co (Singapore) Pte Ltd; Kuwait City; On-site; KWD 11,000 - 17,000; Full time

Job summary

Al-Futtaim Retail is seeking a Sales Assistant to drive sales growth and deliver an exemplary customer experience. You will help create an inviting store environment, greet customers, share product information, and assist with fitting rooms and cash wrap with accuracy.

The role emphasizes strong communication, team collaboration, and a proactive approach to upselling while maintaining store standards and a welcoming demeanor.

Qualifications

• Excellent verbal communication skills.
• Strong customer service orientation.
• Ability to work in a team environment.
• Capability to handle cash transactions accurately.

Responsibilities

• Create a clean and organized store environment by maintaining store standards and cleanliness.
• Deliver a positive first impression to customers through energetic attitude and proper dress code adherence.
• Greet customers with a smile and friendly greeting upon entering the store.
• Provide customers with current and relevant information about products.
• Offer quality service in fitting rooms; follow up with customers timely, maintain cash wrap cleanliness, and upsell.

Skills

Verbal communication

Customer service

Teamwork

Cash handling

Education

High School degree

Job description

Al-Futtaim Retail is seeking a Sales Assistant to drive sales growth and deliver an exemplary customer experience. You will help create an inviting store environment, greet customers, share product information, and assist with fitting rooms and cash wrap with accuracy.

The role emphasizes strong communication, team collaboration, and a proactive approach to upselling while maintaining store standards and a welcoming demeanor.