Brand Experience & Customer Care Specialist

Apparel Group - UAE; Kuwait; On-site; KWD 2,800 - 5,000; Full time

Job summary

Apparel Group - UAE in Kuwait seeks a dedicated Retail Sales Associate to represent the brand in-store, delivering exceptional customer service and driving sales through engaging shopping experiences.

You will greet customers, assist in product selection, upsell loyalty programs, maintain store standards, manage POS, and support stock and visual merchandising while adhering to SOPs and loss prevention policies.

Qualifications

• Experience in retail sales or customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet targets.
• Presentable appearance and professional grooming.

Responsibilities

• Greet customers and assist in product selection to drive sales.
• Promote loyalty programs and upsell where appropriate.
• Maintain store presentation, stock and visual standards.
• Operate POS, handle cash transactions and receipts.
• Record inventory movements and report discrepancies.
• Adhere to SOPs and loss prevention policies.

Skills

Customer Service

Communication

Sales

Teamwork

Tools

POS System

Inventory Tracking

Job description

Apparel Group - UAE in Kuwait seeks a dedicated Retail Sales Associate to represent the brand in-store, delivering exceptional customer service and driving sales through engaging shopping experiences.

You will greet customers, assist in product selection, upsell loyalty programs, maintain store standards, manage POS, and support stock and visual merchandising while adhering to SOPs and loss prevention policies.