Kuwait-based Cards & Payments TPM – End-to-End Delivery Lead

Maseera; Kuwait City; On-site; KWD 24,000 - 42,000; Full time

Job summary

Global Cards & Payments Firm is seeking a Technical Program Manager - Cards and Payments for an onsite role in Kuwait, with travel to customer locations as required. The role emphasizes end-to-end delivery ownership, coordination across product, technology, and operations, and a focus on customer outcomes.

You will translate business needs into actionable delivery plans, manage risks, and drive improvements in delivery practices.

Qualifications

• Experience in payments, cards, or fintech environments.
• Ability to translate business needs into delivery requirements and acceptance criteria.
• Familiarity with project and delivery tools for planning, risk, and reporting.

Responsibilities

• Lead end-to-end coordination of small to mid-sized payment-product and technology-delivery initiatives with clear scope, milestones, dependencies, risks, and decisions.
• Translate customer needs into structured delivery requirements, process maps, actions, and acceptance criteria.
• Coordinate customer stakeholders and internal teams to deliver integrated solutions addressing customer needs.
• Investigate and resolve complex product, implementation, and operational inquiries; own closure.
• Monitor project performance, highlight delivery risks early, and propose practical recovery actions.
• Strengthen customer relationships with reliable follow-through and transparent status reporting.
• Improve delivery quality by documenting repeatable processes and capturing lessons learned.

Skills

Payments domain experience

Project coordination

Stakeholder management

Requirements translation

Delivery planning

Risk management

Process documentation

Problem solving

Clear communication

Cross-functional collaboration

Job description

Global Cards & Payments Firm is seeking a Technical Program Manager - Cards and Payments for an onsite role in Kuwait, with travel to customer locations as required. The role emphasizes end-to-end delivery ownership, coordination across product, technology, and operations, and a focus on customer outcomes.

You will translate business needs into actionable delivery plans, manage risks, and drive improvements in delivery practices.