Technology Account Manager

Tech Sales Jobs; Kuwait City; On-site; KWD 8,000 - 12,000; Full time

Job summary

Mastercard in Kuwait is seeking a Manager, Technology Account Manager to lead end-to-end projects and support the delivery of integrated solutions for customers in Kuwait.

The role requires experience in financial services/payments, understanding Mastercard’s product delivery process, and on-site work at Mastercard facilities. Based in Kuwait City, you will collaborate with internal teams to ensure successful delivery.

Qualifications

• Moderate professional experience in financial services, cards, payments or another related field.
• Understands Mastercard’s product delivery process.
• Experience working at Mastercard facilities and on Customer business locations.
• Lives in Kuwait.

Responsibilities

• Acts as a project manager and key end-to-end resource lead on small to mid-sized projects
• Supports the product delivery process by developing delivery process maps and by completing assigned tasks for the delivery process
• Contributes to the delivery of integrated solutions that address customer needs
• Supports Customer Delivery teams, internal partners and key stakeholders to provide support in a market or region
• Researches and delivers solutions for complex problems and responds to inquiries on products and tools for internal and customers
• Analyzes data from product delivery projects and reports on performance relative to success metrics
• Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs
• Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks

Skills

Project management

Delivery process maps

Data analysis

Stakeholder collaboration

Job description

Manager, Technology Account Manager, Kuwait

Location: Vendor - Kuwait City, Kuwait (Mercans)

Time Type: Full time

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Technology Account Manager, KuwaitResponsibilities

• Acts as a project manager and key end-to-end resource lead on small to mid-sized projects
• Supports the product delivery process by developing delivery process maps and by completing assigned tasks for the delivery process
• Contributes to the delivery of integrated solutions that address customer needs
• Supports Customer Delivery teams, internal partners and key stakeholders to provide support in a market or region
• Researches and delivers solutions for complex problems and responds to inquiries on products and tools for internal and customers
• Analyzes data from product delivery projects and reports on performance relative to success metrics
• Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs
• Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks

Requirements:

• Moderate professional experience in financial services, cards, payments or another related field
• Understands MasterCard’s product delivery process
• Experience working at MasterCard facilities and on Customer business locations
• Lives in Kuwait

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.