Kuwait AI Public Sector Engagement Lead

Scale AI; Kuwait City; On-site; KWD 18,000 - 30,000; Full time

Job summary

Scale is seeking an Engagement Manager for Kuwait to establish deep customer relationships and identify opportunities to build custom AI applications for government entities. You will oversee execution, engage with premier research institutions, and partner with organizations to educate on AI and safety.

You will collaborate with BD, GTM, product, and engineering teams to ensure success. The ideal candidate has a track record in client-facing roles, excellent communication, and strong

Qualifications

• 5+ years in consulting or technical program management
• Experience in B2B client-facing roles, ideally Kuwait
• Proven track record building client relationships
• Ability to understand APIs and ML training lifecycle
• Strong cross-functional collaboration and communication
• Analytical, planning, and problem-solving mindset
• Diligent and organized across multiple work streams
• Action-oriented with delivery focus

Responsibilities

• Identify high-value use cases for custom LLMs in government entities
• Partner with clients to understand problems and propose Scale solutions
• Manage long-term client health by preempting risks or concerns
• Be main point-of-contact for client questions and triage
• Collaborate with operations and engineering to track delivery and timelines
• Review and improve operational performance; drive continuous improvement
• Brainstorm with researchers on Arabic LLMs and potential ideas to test
• Proficient reading, writing, and speaking in Arabic

Skills

Consulting experience

Technical program management

Client relationship management

Arabic language proficiency

Cross-functional collaboration

Analytical problem solving

Tools

APIs understanding

Job description

Scale is seeking an Engagement Manager for Kuwait to establish deep customer relationships and identify opportunities to build custom AI applications for government entities. You will oversee execution, engage with premier research institutions, and partner with organizations to educate on AI and safety.

You will collaborate with BD, GTM, product, and engineering teams to ensure success. The ideal candidate has a track record in client-facing roles, excellent communication, and strong