Government AI Engagement Manager - Kuwait

Scaleai; Kuwait City; On-site; KWD 28,000 - 37,000; Full time

Job summary

Scaleai in Kuwait seeks an founding Engagement Manager to build deep customer relationships, identify opportunities for custom AI apps for government, and oversee execution to meet timelines. You’ll liaise with research institutions and teach clients how to use AI, safety, and related topics, while guiding the team across business development, product, and engineering.

The ideal candidate is highly communicative, organized, and excels at long-term relationship building through strategic,

Qualifications

• 5+ years of total work experience in consulting or a technical program management role.
• Experience at a consulting firm or leading tech company, ideally in Kuwait.
• Proven track record in B2B client-facing roles and expanding client relationships.
• Ability to understand APIs and ML training lifecycle and engage technical customers.
• Strong cross-functional collaboration and communication abilities.
• Structured, analytics-driven problem solving with organized multi-stream work.

Responsibilities

• Identify high-value use cases for custom LLMs within government entities.
• Partner with clients to understand problems and brainstorm Scale solutions.
• Manage long-term client health by spotting risks and proactive mitigation.
• Be main client contact, triage questions, issues, and concerns.
• Collaborate with operations and engineering to track delivery and timelines.
• Review and improve operational performance with a continuous improvement mindset.
• Brainstorm with premier research institutions on Arabic LLMs and testing ideas.

Skills

Client relationship management

Consulting experience

Technical program management

Arabic proficiency

Cross-functional collaboration

Problem solving

Communication skills

Stakeholder management

Job description

Scaleai in Kuwait seeks an founding Engagement Manager to build deep customer relationships, identify opportunities for custom AI apps for government, and oversee execution to meet timelines. You’ll liaise with research institutions and teach clients how to use AI, safety, and related topics, while guiding the team across business development, product, and engineering.

The ideal candidate is highly communicative, organized, and excels at long-term relationship building through strategic,