Kuwait AI Engagement Lead for Government

Scale; Kuwait City; On-site; KWD 28,000 - 47,000; Full time

Job summary

Scale is looking for a founding Engagement Manager for Kuwait to establish deep client relationships and drive the delivery of custom AI applications for government and research institutions.

You will oversee engagements, identify opportunities, and collaborate with business development, product, and engineering teams to ensure timelines and value delivery. Arabic communication is essential.

Qualifications

• 5+ years total work experience in consulting or as a technical program manager.
• Experience at a consulting firm or leading tech company, ideally in Kuwait.
• Proven track record in B2B client-facing roles and expanding relationships.
• Ability to understand APIs and ML training lifecycle and work with technical customers.
• Strong cross-functional collaboration and stakeholder management.
• Excellent verbal and written communications.
• Analytical, planning and process-improvement capability.
• Diligence and organization across multiple work streams.
• Action-oriented mindset balancing creativity with execution.

Responsibilities

• Drive identification of high-value use cases for custom LLMs in government.
• Partner with clients to understand problems and brainstorm Scale solutions.
• Manage long-term client health by preempting risks and concerns.
• Be main point-of-contact for clients and triage issues.
• Collaborate with operations and engineering to track delivery and timelines.
• Review and improve operational performance; pursue continuous improvement.
• Brainstorm with research institutions on Arabic LLMs and testing ideas.
• Proficient reading, writing, and speaking Arabic.

Skills

Client relations

Consulting experience

Kuwait market experience

APIs & ML lifecycle

Cross-functional collaboration

Verbal communication

Written communication

Analytics-driven problem solving

Organizational discipline

Proactive problem solving

Job description

Scale is looking for a founding Engagement Manager for Kuwait to establish deep client relationships and drive the delivery of custom AI applications for government and research institutions.

You will oversee engagements, identify opportunities, and collaborate with business development, product, and engineering teams to ensure timelines and value delivery. Arabic communication is essential.