Guest Experience Host: Reservations & Reception

Tanqeeb; al-Ahmadi; On-site; KWD 6,700 - 13,000; Full time

Job summary

Tanqeeb invites applications for an on-site hostess position in Kuwait. The role focuses on warmly welcoming guests, managing seating, reservations, and guest flow. You will coordinate with staff, answer inquiries, and uphold high grooming and presentation standards.

Required are 2–3 years in hospitality, fluency in Arabic and English, and strong communication skills. The role demands customer-focused service in a fast-paced environment and professional appearance.

Qualifications

• High school diploma or equivalent preferred.
• Minimum height of 165 cm, a fit appearance and consistently professional grooming
• Fluent verbal communication in Arabic and English
• 2 3 years of experience in restaurants, hotels, cafes, or hospitality industry preferred
• Excellent communication and interpersonal skills
• Friendly, professional, and customer-focused attitude
• Ability to multitask and work in a fast-paced environment
• Good organizational and coordination skills
• Basic knowledge of reservation systems and customer handling

Responsibilities

• Welcome guests and assist with seating.
• Manage reservations, waiting lists, and table allocations.
• Escort guests to tables and provide menus.
• Coordinate with restaurant staff to ensure smooth seating and guest flow.
• Answer phone calls and handle customer inquiries professionally.
• Maintain cleanliness and organization of the reception and waiting area.
• Inform guests about waiting times and restaurant policies.
• Assist in handling guest concerns or complaints politely.
• Support restaurant operations during busy service periods.
• Maintain professional grooming and appearance standards.
• Coordinate with floor staff and management for VIP guests and special requests.

Skills

Arabic

English

Customer service

Communication

Team coordination

Grooming standards

Education

High school diploma

Tools

Reservation systems

Job description

Tanqeeb invites applications for an on-site hostess position in Kuwait. The role focuses on warmly welcoming guests, managing seating, reservations, and guest flow. You will coordinate with staff, answer inquiries, and uphold high grooming and presentation standards.

Required are 2–3 years in hospitality, fluency in Arabic and English, and strong communication skills. The role demands customer-focused service in a fast-paced environment and professional appearance.