Global Payments Operations & Settlement Specialist

Al Ahli Bank of Kuwait; Kuwait City; Remote; KWD 9,000 - 13,000; Full time

Job summary

Al Ahli Bank of Kuwait seeks a detail‑driven Payments Operations specialist to oversee processing and reconciliation of KD/FX payments, SWIFT messages, TAP/MOJ/ACH, and KCC settlements. The role emphasizes accuracy, timeliness, compliance, and proactive problem resolution.

The ideal candidate has a Bachelor’s degree and at least 3 years in banking operations, with hands‑on experience in payment systems, risk control, and customer service relations across internal and external stakeholders.

Qualifications

• Bachelor's Degree or equivalent certification/experience.
• At least 3 years banking sector experience.
• Error-free processing of payments.
• Support automation and process improvements.
• Maintain effective databases and reconciliations.

Responsibilities

• Incoming Payments: ensure all incoming payments (KD/FX) transactions are processed within SLAs.
• SWIFT: Coordinate all SWIFT-related activities with concerned divisions.
• Enquiries: Handle end-to-end payment enquiries from banks and internal teams.
• Signatures Booklet: Maintain authorized signatures for verification.
• Follow up: Escalate and resolve transactions within timelines.
• Network: Maintain relationships with banks and customers.
• SLA and Cut off Times: Ensure timely processing before cut-off.
• Reconciliation: Daily reconciliation of all streams.
• Reports: Prepare reports on payments and issues.
• Exception Handling & Escalation: Investigate and resolve issues with stakeholders.

Skills

Banking operations

Trade finance basics

Payment systems

Attention to detail

AML & risk

Education

Bachelor's degree

Tools

Job description

Al Ahli Bank of Kuwait seeks a detail‑driven Payments Operations specialist to oversee processing and reconciliation of KD/FX payments, SWIFT messages, TAP/MOJ/ACH, and KCC settlements. The role emphasizes accuracy, timeliness, compliance, and proactive problem resolution.

The ideal candidate has a Bachelor’s degree and at least 3 years in banking operations, with hands‑on experience in payment systems, risk control, and customer service relations across internal and external stakeholders.