Front Office & Revenue Lead

Hilton; Kuwait; On-site; KWD 30,000 - 50,000; Full time

Job summary

Hilton in Kuwait is seeking a Front Office Manager to oversee daily front office operations, ensure high guest satisfaction, and implement revenue initiatives. Responsibilities include managing the team and fostering a positive work environment.

The ideal candidate will have a passion for hospitality and strong leadership skills. If you believe in teamwork and have a sense of ownership in your work, we want to hear from you.

Qualifications

• Passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• Belief that Teamwork drives the best outcomes.
• Sense of Ownership and accountability.
• Focus on the Now, bringing urgency and discipline.

Responsibilities

• Oversee Front Office activities including guest service and registration.
• Track guest satisfaction and address service issues.
• Promote hotel services and execute up-selling tactics.
• Provide regular updates and training to team members.
• Welcome guests and resolve concerns promptly.
• Support front office team members and monitor performance.

Job description

Hilton in Kuwait is seeking a Front Office Manager to oversee daily front office operations, ensure high guest satisfaction, and implement revenue initiatives. Responsibilities include managing the team and fostering a positive work environment.

The ideal candidate will have a passion for hospitality and strong leadership skills. If you believe in teamwork and have a sense of ownership in your work, we want to hear from you.