Room Service Operations Lead

Hilton; Kuwait; On-site; KWD 6,200 - 9,300; Full time

Job summary

Hilton is seeking an Assistant Room Service Manager in Kuwait to oversee room service operations and ensure an excellent Guest experience. Responsibilities include managing teams, training staff, evaluating guest satisfaction, and optimizing costs.

The ideal candidate will bring previous experience in similar roles, effective communication skills, and a positive attitude. The position plays a key role in maintaining service quality and team development.

Join Hilton and become part of a global hospitality leader dedicated to unparalleled service.

Qualifications

• Previous experience in a similar role.
• Strong influencing and communication abilities.
• Experience within the hospitality industry is advantageous.

Responsibilities

• Manage room service operations to deliver an excellent Guest experience.
• Train and develop team members while optimizing sales.
• Evaluate guest satisfaction levels for continuous improvement.

Skills

Effective management and negotiation skills

Strong influencing and communication abilities

Positive attitude and ability to work under pressure

Job description

Hilton is seeking an Assistant Room Service Manager in Kuwait to oversee room service operations and ensure an excellent Guest experience. Responsibilities include managing teams, training staff, evaluating guest satisfaction, and optimizing costs.

The ideal candidate will bring previous experience in similar roles, effective communication skills, and a positive attitude. The position plays a key role in maintaining service quality and team development.

Join Hilton and become part of a global hospitality leader dedicated to unparalleled service.