F&B Associate

Millennium Central Kuwait Downtown Hotel; Kuwait City; On-site; KWD 3,300 - 6,100; Full time

Job summary

Millennium Central Kuwait Downtown Hotel is seeking an F&B Associate to provide efficient and friendly service, taking orders, serving meals, and maintaining a clean dining area.

You will collaborate with kitchen and F&B teams to ensure high-quality service and guest satisfaction, while upselling menu items and following all hygiene and safety guidelines.

Qualifications

• Experience in delivering friendly and efficient F&B service.
• Strong communication and guest relation skills.
• Ability to upsell menu items and promotions.
• Familiarity with cash handling and payment processing.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Take orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure timely delivery of food and beverages.
• Serve meals and drinks according to standards and presentation guidelines.
• Handle guest inquiries and resolve issues promptly and courteously.
• Maintain a clean dining area, set up tables, and clear dishes.
• Collaborate with kitchen and F&B team to ensure smooth service.
• Upsell menu items and promote promotions to enhance guest experience.
• Process payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines for a clean and safe work environment.
• Assist in restocking and replenishing supplies as needed.
• Work with team to achieve F&B goals and guest satisfaction.
• Adhere to environmental, health, and safety policies.

Skills

Customer service

Communication

Teamwork

Upselling

Cash handling

Tools

POS system

Job description

As an F&B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&B operations.

Key Job Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks in accordance with established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.