E-Commerce Sales Supervisor - Data-Driven Growth Leader

Gulf Resources Trd. & Cont. Co.; Kuwait City; On-site; KWD 10,000 - 15,000; Full time

Job summary

Gulf Resources Trd. & Cont. Co. in Kuwait City is seeking an Online Sales Supervisor to lead our on-site online sales operations. You will supervise the online sales team, track KPIs, respond to inquiries, and ensure timely order fulfillment.

Responsibilities include optimizing product listings, coordinating with marketing and logistics, analyzing sales data, and delivering performance reports. You will coach staff to maintain high standards and achieve target-driven results.

Qualifications

• Experience in online sales or e-commerce operations.
• Ability to analyze sales data and KPIs.
• Strong team leadership and training abilities.
• On-site work in Al Asimah, Kuwait.

Responsibilities

• Supervise online sales team and monitor targets.
• Optimize product listings and coordinate promotions.
• Collaborate with marketing and logistics to enhance customer experience.
• Prepare performance reports and coach staff to maintain high standards.

Skills

Analytical skills

Team management & training

Customer service & communication

Online sales / e-commerce experience

CRM familiarity

Office software proficiency

Education

Diploma or Bachelor's degree in business/marketing or related field

Tools

CRM systems

E-commerce platforms

Google Analytics

Job description

Gulf Resources Trd. & Cont. Co. in Kuwait City is seeking an Online Sales Supervisor to lead our on-site online sales operations. You will supervise the online sales team, track KPIs, respond to inquiries, and ensure timely order fulfillment.

Responsibilities include optimizing product listings, coordinating with marketing and logistics, analyzing sales data, and delivering performance reports. You will coach staff to maintain high standards and achieve target-driven results.