CRM Executive

Kuwait Automotive Imports; Kuwait; On-site; KWD 2,232 - 3,348; Full time

Job summary

An automotive company in Kuwait is seeking a dedicated customer service representative. The role involves managing customer queries and inbound calls in a professional manner while also handling lead generation and conversion. Candidates with experience in a call center are preferred, but fresh graduates are welcome to apply. Interested candidates should e-mail their CVs.

Qualifications

• Preferably have experience in call center or customer service.
• Fresh graduates are welcome to apply.

Responsibilities

• Ensure professional handling of customer queries.
• Handle inbound calls according to company standards.
• Qualify leads and attempt to convert them into sales opportunities.

Skills

Customer service

Communication

Lead generation

Job description

• Ensure all customers’ queries are dealt with in a professional and friendly manner.
• Ensure all inbound telephone calls are dealt with according to Company standards and guidelines.
• Handling all generated leads, by making outbound calls, qualifying the leads, and trying to convert them into sales opportunity.

Candidate’s Requirements:

• Prefer experience in call center/customer service.
• Fresh graduates can apply.

Interested candidates can e-mail their CV’s to [e-mail].
(Please note that only shortlisted candidates will be considered for inteviews).

Job Features

Job Category CRM

4th Ring Road – Al Rai
P.O.Box 48,Safat 13001
State of kuwait