Customer-Centric Retail Associate | Elevate Sales & Experience

Majid Al Futtaim; Kuwait City; On-site; KWD 2,800 - 4,500; Full time

Benefits offered by this job

Friendly environment

Positive vibes

Diverse colleagues

Job summary

Majid Al Futtaim Holding is a leading developer and operator of shopping malls, retail, and entertainment in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries.

Majid Al Futtaim Lifestyle is seeking a Sales Associate to join Operations and deliver exceptional customer experiences. As a Sales Associate, you will ensure customer needs are understood and fulfilled, achieve sales targets, and contribute to

Qualifications

• Experience in customer-facing roles.
• Strong communication skills.
• Ability to upsell and cross-sell.

Responsibilities

• Provide excellent customer service following Majid Al Futtaim guidelines.
• Address customer concerns promptly and escalate when needed.
• Achieve sales targets and use upselling techniques.
• Enhance sales with product knowledge, upsell and cross-sell.
• Maintain store standards: cleanliness, tidiness, replenishment.
• Adhere to security policies and minimize stock loss.
• Assist customers in locating or obtaining merchandise across brands.

Skills

Customer service

Communication skills

Education

High School Certificate

Job description

Majid Al Futtaim Holding is a leading developer and operator of shopping malls, retail, and entertainment in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries.

Majid Al Futtaim Lifestyle is seeking a Sales Associate to join Operations and deliver exceptional customer experiences. As a Sales Associate, you will ensure customer needs are understood and fulfilled, achieve sales targets, and contribute to