Coffee Master/ Head Roaster

Dheya; Kuwait City; On-site; KWD 10,000 - 17,000; Full time

Job summary

Dheya in Kuwait City is seeking a passionate Coffee Master with deep coffee knowledge to lead beverage development and educate customers and staff on brewing techniques.

This role blends hands-on preparation with customer engagement, creating new coffee trends while ensuring consistent quality and exceptional service.

With 7+ years in barista roles, you will mentor teammates, manage inventory, and uphold food safety standards to delight guests.

Qualifications

• 7+ years in barista or coffee-related roles.
• Strong knowledge of coffee varieties, roasting, and brewing methods.
• Certification from the Specialty Coffee Association (SCA) or equivalent is a plus.
• Excellent communication and interpersonal skills.

Responsibilities

• Create, prepare and serve high-quality beverages using diverse brewing methods.
• Innovate coffee mixes aligned with guest preferences.
• Educate customers and team on origins, flavors, and techniques.
• Develop signature items to influence guest trends.
• Monitor coffee bean inventory and associated supplies.
• Assist in product selection and merchandising of coffee items.
• Conduct tastings and training sessions for staff and customers.
• Ensure compliance with food safety and hygiene standards.
• Provide exceptional customer service and resolve product inquiries.

Skills

Coffee varieties & roasting knowledge

Brewing techniques expertise

Latte art proficiency

Training and mentoring

Sensory evaluation & cupping

Inventory management basics

Customer service excellence

Tools

POS systems

Inventory tracking tools

Job description

Barista Skills Knowledge of Coffee Varieties Brewing Techniques Expertise Inventory Management Basics Latte Art Proficiency Training and Mentoring Skills Sensory Evaluation and Cupping Experience

Description

Job Summary

We are seeking a passionate and innovative Coffee Master to join our team. The ideal candidate must demonstrate a deep knowledge of coffee, create new coffee trends, have strong barista skills, and the ability to educate customers and staff on coffee products and brewing techniques. This role combines hands-on preparation with customer engagement and product expertise.

Responsibilities

• Create, prepare and serve high-quality coffee beverages using various brewing methods (espresso, pour-over, French press, etc.).
• Innovate and create new coffee mixes aligned with the target audience and guests.
• Educate customers and team members on coffee origins, flavor profiles, and brewing techniques.
• Maintain a research and development mindset to create signature items with great impact on guest trends and preferences.
• Monitor inventory levels of coffee beans, accessories, and supplies.
• Assist in product selection and merchandising of coffee-related items.
• Conduct coffee tastings and training sessions for staff and customers.
• Ensure compliance with food safety and hygiene standards.
• Provide exceptional customer service and resolve any product-related inquiries.

Requirements

• Minimum 7 years of experience in a barista or coffee-related role.
• Strong knowledge of coffee varieties, roasting processes, and brewing methods.
• Certification from the Specialty Coffee Association (SCA) or equivalent is a plus.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Attention to detail and commitment to quality.
• Basic understanding of inventory and POS systems.

Preferred Skills

• Sensory evaluation and cupping experience
• Training or mentoring experience
• Passion for coffee culture and continuous learning