Branch Supervisor - Oriental Perfumes

Confidential Careers; Gouvernement Hawalli; On-site; KWD 8,900 - 13,000; Full time

Job summary

Confidential Careers is seeking a Branch Supervisor – Oriental Perfumes to oversee daily store operations, lead the sales team, and deliver an exceptional customer experience in Kuwait. The role focuses on luxury fragrances, oud, musk, bakhoor, and fragrance layering, combining product knowledge with strong sales leadership.

The ideal candidate will have proven retail leadership, a deep understanding of Oriental perfumes, and the ability to train staff, manage inventory, and maintain high store

Qualifications

• Experience in perfume, fragrance, beauty, or luxury retail.
• Supervisory experience in retail.
• Strong leadership and communication skills.

Responsibilities

• Supervise daily branch operations and ensure smooth store performance.
• Lead, motivate, and support the sales team in achieving targets.
• Deliver a high standard of customer service and ensure an excellent in-store experience.
• Provide expert guidance on Oriental perfumes, oud, musk, bakhoor, and fragrance layering.
• Monitor sales performance and take action to improve results.
• Ensure the team maintains strong product knowledge and follows selling standards.
• Handle customer inquiries, feedback, and complaints professionally.
• Monitor stock availability, replenishment, merchandising, and product presentation.
• Ensure the branch follows company policies, procedures, and operational standards.
• Support staff scheduling, attendance, training, and performance follow-up.
• Prepare and communicate regular sales and operational updates to management.

Skills

Retail leadership

Team management

Customer service

Perfume knowledge

Bilingual EN/AR

Job description

Branch Supervisor – Oriental Perfumes

Lead the team. Elevate the experience. Drive performance.

We are looking for an experienced Branch Supervisor – Oriental Perfumes to oversee daily store operations, lead the sales team, and deliver an exceptional customer experience.

The ideal candidate has strong retail leadership experience and a solid understanding of Oriental perfumes, oud, musk, bakhoor, and fragrance products, with the ability to combine product knowledge with strong sales and people-management skills.

What You’ll Be Doing:

• Supervise daily branch operations and ensure smooth store performance.
• Lead, motivate, and support the sales team in achieving individual and branch targets.
• Deliver a high standard of customer service and ensure an excellent in-store experience.
• Provide expert guidance on Oriental perfumes, oud, musk, bakhoor, and fragrance layering.
• Monitor sales performance and take action to improve results.
• Ensure the team maintains strong product knowledge and follows selling standards.
• Handle customer inquiries, feedback, and complaints professionally.
• Monitor stock availability, replenishment, merchandising, and product presentation.
• Ensure the branch follows company policies, procedures, and operational standards.
• Support staff scheduling, attendance, training, and performance follow-up.
• Prepare and communicate regular sales and operational updates to management.

What We’re Looking For:

• Previous experience in perfume, fragrance, beauty, or luxury retail, preferably in a supervisory role.
• Strong knowledge of Oriental fragrances and perfume products.
• Proven experience in achieving retail sales targets.
• Strong leadership and team-management skills.
• Excellent communication and customer service skills.
• Good understanding of store operations, inventory, and merchandising.
• Arabic and English communication skills are preferred.