Billeting Manager

Vectrus, Inc; Kuwait City; On-site; KWD 12,000 - 20,000; Full time

Job summary

Vectrus, Inc in Kuwait City is seeking a Housing Coordinator responsible for providing on- and off-post housing, coordinating leases and utilities, and billeting for Soldiers and civilians. You will oversee daily operations, ensure documentation accuracy, and maintain occupancy plans.

The role requires a background in housing management, strong customer service, and the ability to adapt to last-minute changes.

Qualifications

• High school graduate or equivalent.
• BA/BS in Hotel management or DPW Housing experience preferred.
• Ability to obtain host nation driver license.
• CAC eligible or able to obtain CAC.

Responsibilities

• Provide living quarters for PCS, TCS, TDY, or R&R Soldiers daily.
• Maintain housing office responsibilities and records.
• React to last-minute changes in a timely manner.
• Manage day-to-day billet cleaning and maintenance.
• Process housing documents and records of personnel/equipment.
• Plan and direct logistical support for billeting and furnishings.
• Interface with government reps (e.g., COR, ACO, ACC) and contractors.
• Address safety/non-compliance concerns and resolve findings.
• Develop Billeting Occupancy Plans, SOPs, and training plans.
• Review bi-monthly schedules and overtime forecasts as needed.
• Maintain property accountability of all housing equipment.
• Assist recruitment for housing staff when openings occur.
• Perform other duties as required.

Skills

Fluent English

MS Office

Interpersonal skills

Leadership

Problem solving

Customer service

Arabic language

Education

High school graduate

BA/BS in Hotel management

CAC eligible

Host nation driver license

Tools

MS Office

Job description

Overview

***This position is physically located in Kuwait in support of WEXMAC***

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Directly responsible for providing on and off post housing. Coordinates payments of all building leases and utilities. Directly responsible for providing billeting for over two hundred permanent party Soldiers. Directly responsible for providing living quarters for TCS, TDY or R&R Soldiers daily. Manages the day to day cleaning. Directly responsible for providing and maintaining Billeting On-post for U.S. Military, DOD Civilians, and Coalition Forces. Directly responsible for property book accountability of all equipment for the Billeting office. Manages property inventory using an automated supply data base for leased units. Perform Quality Control on receipt of new equipment. Supervises multi-cultural team of personnel in delivery, receipt, issue and return of equipment and supplies. Direct, track and maintain records for change of hand receipt holders. Oversees the processing of adjustment documents to reflect losses, gains or applicable changes. Performs turn-ins of excess or unserviceable equipment. Establishes and Maintain supporting documents, files of all issued equipment for the housing section. Works in a challenging and fast pace job with lots of last minute changes, that you must attend to as fast as possible, in order to satisfy the customer.

Responsibilities

This position description is subject to change at any time as need to meet the requirements of the program or company.

• Responsible for providing living quarters for PCS, TCS, TDY, or R&R Soldiers daily.
• Exact knowledge of all employees and their responsibility for the housing office, and participate in the career development of employees.
• Able to react to last minute changes in a timely manner.
• Manage the day to day cleaning of billets which house the PCS, TCS, TDY, and R&R Soldiers.
• Oversee the administrative processing and maintenance of Housing documents to reflect losses, gains or applicable changes of personnel and equipment.
• Plans, develops, and directs logistical and coordination support for multiple and simultaneous billeting and furnishings support requirements.
• Interfaces with designated government representatives (i.e. COR, ACO, ACC), Vectrus Management, and other Vectrus Contractor elements to assure smooth operations and compliance with Government directives, standards, and needs.
• Responds to all Quality/Safety non-compliance concerns/issues (i.e. Customer comments, ICARs, NCR’s) to quickly resolve findings, identify, and implement measures to prevent further occurrences.
• Develops Billeting Occupancy Plans, SOP’s, Work Instructions, and training plans that support contractual requirements.
• Reviews and approves bi-monthly work schedules, subordinate work assignments, time cards, and initiates overtime forecasts requests as needed to meet mission requirements.
• Responsible for Key control, property book, and GFE accountability of all equipment for the Billeting office.
• When opening occur in the sections, request replacements through the Sr. Billeting Manager, and assists as necessary in the interviewing process and recruitment of potential candidates for employment to housing.
• Performs other duties and assignments as required.

Qualifications

Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.

• • High school graduate or equivalent is required
  • BA/BS in Hotel management or equivalent experience such as U.S Army, DPW Housing Management is preferred.
  • Ability to obtain host nation driver license.
  • Must be CAC Eligible and/or able to obtain a CAC.

Experience:

• • Approximately 3 years of hotel/housing experience with at least 1 year of reservation/scheduling experience.
  • Familiar with U.S. Army Protocol and DPW Housing operations.
  • Must have 5+ years of customer service experience.
  • A thorough understanding of Furnishings management including all facets of military in and out-processing.
  • Working experience of inventory and rotation operations.
  • Preferred Supervisory experience and two to three years of experience managing junior leadership and entry-level employees.

Skills:

• • Fluent in spoken and written English. Familiar with military rank structure, and US Army regulation and pamphlets.
  • Proficient in intermediate-level MS Office software applications such as Word, Excel, Access and Power Point.
  • Possess strong problem solving skills and should be able to maintain good relations with the USG and Customers by communicating effectively and building a rapport with them.
  • Flexible and have excellent interpersonal skills.
  • Able to recognize and quickly resolve customer issues, and work independently with little or no supervision.
  • Handle multiple tasks at any given time.
  • Ability to speak conversational Arabic or Hindi is a plus

Supervisory Responsibilities:

• • Must possess excellent supervisory and management skills.
  • Need to be able to delegate work to the subordinates according to the changing priorities of the USG and Customers.
  • Good organization and training skills are essential.
  • Demonstrate strong leadership and influencing skills.

Working Conditions:

• • Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
  • Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).
  • Includes some industrial production environment conditions as well.

Physical Requirements:

• • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.
  • Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.
  • Must comply with all Fire and Safety Regulations and post policies.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.