Bell Desk Supervisor & Guest Experience Leader

Hilton; Kuwait; On-site; KWD 6,000 - 8,000; Full time

Job summary

Hilton in Kuwait is looking for a Bell Captain to supervise Bell persons and manage guest luggage while ensuring outstanding service. You will greet and escort guests, respond to requests, and maintain a high level of professionalism.

This role requires prior customer service experience in a supervisory capacity and excellent communication and leadership skills. Join Hilton to provide exceptional service and enhance guest satisfaction.

Qualifications

• Previous customer service experience in a supervisory role.
• Ability to listen and respond to demanding Guest needs.
• Excellent leadership, interpersonal, and communication skills.

Responsibilities

• Supervise Bell persons and transfer guest luggage.
• Greet and escort guests to their accommodations.
• Organize and store luggage according to guidelines.

Skills

Customer service experience

Leadership skills

Communication skills

Ability to work under pressure

Flexibility

Job description

Hilton in Kuwait is looking for a Bell Captain to supervise Bell persons and manage guest luggage while ensuring outstanding service. You will greet and escort guests, respond to requests, and maintain a high level of professionalism.

This role requires prior customer service experience in a supervisory capacity and excellent communication and leadership skills. Join Hilton to provide exceptional service and enhance guest satisfaction.