Assistant General Manager - Hospitality Operations

Caesars Recruit BLVD; Gouvernement Hawalli; On-site; KWD 24,000 - 36,000; Full time

Job summary

Caesars Recruit BLVD in Kuwait seeks an Assistant General Manager - Hospitality Operations to lead restaurant safety, sanitation, and cleanliness standards while ensuring staffing supports service speed goals.

The role empowers the team to address guest concerns promptly using LEADS, translate feedback into action plans, and maintain guest satisfaction through proactive leadership.

Responsibilities

• Executes processes that ensure the restaurant meets safety and sanitation standards
• Executes processes that ensure inside and outside cleanliness standards are met
• Ensures self and team handless all Guest concerns utilizing LEADS with a sense of urgency
• Responds to all Guest feedback with action plans to address opportunities
• Ensures all shifts are appropriately staffed to achieve service with speed goals
• Empowers the team to satisfy Guest needs and resolve concerns

Job description

Assistant General Manager - Hospitality Operations

• Executes processes that ensure the restaurant meets safety and sanitation standards
• Executes processes that ensure inside and outside cleanliness standards are met
• Ensures self and team handless all Guest concerns utilizing LEADS with a sense of urgency
• Responds to all Guest feedback with action plans to address opportunities
• Ensures all shifts are appropriately staffed to achieve service with speed goals
• Empowers the team to satisfy Guest needs and resolve concerns