Assistant Director of Sales

Kimpton; Kuwait; On-site; KWD 45,000 - 75,000; Full time

Job summary

Kimpton in Kuwait seeks a seasoned Director of Sales to lead the hotel’s strategic sales plan across corporate, MICE, leisure, and group segments. You will identify, acquire, and manage key accounts while nurturing VIP relationships and travel partners, hosting high-profile clients to showcase the property’s luxury standards.

Collaborate with Marketing, Revenue, and Front Office to align sales strategies with branding and guest experience goals.

Qualifications

• Developing and executing strategic sales plans to cover corporate, MICE, leisure, and group segments.
• Proven ability to identify, acquire, and manage key accounts while nurturing VIP relationships.
• Experience hosting high-profile clients and coordinating with luxury partners to deliver exceptional service.

Responsibilities

• Support the Director of Sales in developing and implementing the hotel's strategic sales plan across all segments.
• Identify, acquire, and manage key accounts, nurturing VIP clients, event organizers, and travel partners.
• Collaborate with Marketing, Revenue, and Front Office to align strategies with branding and guest experience goals.
• Lead, mentor, and inspire a small team of sales managers and coordinators.
• Represent the hotel at local and international trade shows and networking events.
• Prepare forecasts, reports, and performance metrics for the Director of Sales and Executive Committee.
• Ensure client interactions reflect the hotel's standards of elegance and excellence.

Skills

Strategic sales planning

Key account management

Team leadership

VIP client relations

Job description

• Support the Director of Sales in developing and implementing the hotel's strategic sales plan across all segments: corporate, MICE, leisure, and groups.
• Identify, acquire, and manage key accounts, while nurturing long-term relationships with VIP clients, event organizers, and travel partners.
• Personally entertain and host high-profile clients and guests to demonstrate the hotel’s offerings and standards of excellence.
• Collaborate closely with the Marketing, Revenue, and Front Office teams to ensure alignment of sales strategies with branding and guest experience goals.
• Conduct site inspections, FAM trips, client events, and on-property sales meetings with professionalism and attention to detail.
• Analyze market trends, competitor activities, and customer feedback to adjust tactics and stay ahead of the competition.
• Lead, mentor, and inspire a small team of sales managers and coordinators, supporting a culture of performance and luxury service delivery.
• Represent the hotel at local and international trade shows, exhibitions, and networking events.
• Prepare accurate forecasts, reports, and performance metrics as required by the Director of Sales and Executive Committee.
• Ensure that all client interactions—whether in person, via email, or over the phone—reflect the standards of elegance and excellence that define the Hotel.