Director of Sales

Kimpton; Kuwait; On-site; KWD 12,000 - 24,000; Full time

Job summary

Kimpton in Kuwait is seeking a seasoned sales and marketing leader to drive occupancy, revenue and guest satisfaction. You will manage day-to-day activities, coach your team, ensure compliance and maintain strong cross-department collaboration to deliver exceptional hotel experiences.

You will also own the budgeting process, develop strategic sales plans and monitor performance through regular reporting, ensuring the business achieves its revenue targets and maintains brand standards across

Responsibilities

• Manage everyday activities, plan and assign work ensuring staffing numbers
• Develop your team and improve performance through coaching and feedback, set goals
• Train colleagues to ensure compliance and standards
• Recommend or initiate HR actions as needed
• Drive a great working environment by connecting departments to create a sense of one team
• Hit all personal/team sales goals and maximize profitability
• Prepare and analyze budgets, marketing plans and business plans
• Create and implement sales plans to drive occupancy, rates and revenue
• Produce monthly reports and forecasts to monitor market trends and revenue plans

Job description

People

• Manageeverydayactivities, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues-recognizegood performance
• Train colleagues to make sure they deliver with compliance and to the standards we expectand have the tools they need to work efficiently
• Recommend or initiate any HR elated actions where needed
• Drive a great working environment for teams to thrive – connect departments to create sense of one team

Financial

• Hit allpersonal/team sales goals and maximize profitability
• Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans
• Help prepare the departmental budget and financial plansincludingthe hotel marketing plan
• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, foodand beverage and banquet sales
• Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan

Guest Experience

• Help guests - you’ll be happy to help if someone needsassistancewith a request orcomplaint
• Provide guests with information (example: loyalty programmed, area attractions, restaurants, facility information) to enhance guest experience
• Develop and maintain relationships with key clients and outside contactsin order toproduce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services
• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients

Responsible Business

• Raise the awareness and reputation of your hotel and the brand locally
• Identifyimprovements tomarketing activities and overall hotel sales performance and work withother departments
• Ad-hoc duties – unexpected moments when wehave topull together to get a task done

Accountability

This is the top sales and marketing job in a full orlimited servicehotel and may include meeting space and/or catering facilities. May manage professional level and administrative sales team members.