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PricewaterhouseCoopers International
IT System Administrator
Job summary
A leading company is seeking an IT System Administrator to join their Service Management Team in Pisa or Milan. You will provide essential support and maintenance for LIST services, contribute to implementation processes, and ensure service levels are maintained or improved. Ideal candidates should have a relevant degree, experience in a similar role, and be proficient in Linux and scripting.
Qualifications
- 2/3 years’ experience in a similar role.
- Good knowledge of Linux and shell scripting.
- Excellent written and oral communication skills in English and Italian.
Responsibilities
- Provides technical support/delivery capability for LIST services.
- Monitors LIST solutions and provides troubleshooting support.
- Participates in activities related to IT security and cybersecurity.
Skills
Education
Tools
We are looking for an IT System Administrator to join our Service Management Team in Pisa or Milan.
You will play an important role in delivery support and maintenance of LIST services and you will contribute to the implementation process to ensure that all aspects of operability are delivered whilst ensuring that existing service levels are maintained or improved.
Your responsibilities
- Provides technical support/delivery capability for LIST services.
- Provides trouble shooting on technical issues with the aim to reduce incident recovery time.
- Collaborates and acts with releases and deployment of services.
- Monitors LIST solutions.
- Participates in the analysis and design of complex solutions and requirements definition, including translating technical and business requirement into physical installations.
- May handle customer inquiries.
- Participates in activities related to IT security and cybersecurity: support recovery programs, run system analysis, identify potential issues.
- Assist with the production of technical documentation.
- Bachelor’s or Master’s degree in a computer related field preferred or equivalent combination of formal education.
- 2/3 years’ experience in a similar role.
- Good knowledge of Linux and shell scripting.
- Professional knowledge of high-level protocols and IT Communication Systems.
- Client-focus attitude.
- Strong analytical and problem solving skills.
- Ability to prioritize and manage workload effectively.
- Excellent written and oral communication skills in English and Italian languages.
- EU Work Permit.
- Location: Italy (Pisa or Milan)
- Experience with using, troubleshooting and maintaining SaaS services.
- ITIL process know-how for incident, change and problem management.
- ITIL 4 Foundation Certification preferred.
- Cybersecurity Certification preferred.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.