Jobs in Ancona, United States
Remote Operations Coach & Excellence Trainer (Telesales)
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Exprivia
Discover more opportunities than anywhere else. Find more jobs nowRemote Italian-Speaking Customer Support Specialist
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Remote Operations Coach & Excellence Trainer (Telesales)
Job summary
Un'azienda leader nel settore estetico cerca un Excellence Trainer & Coach Operativo per potenziare il team remoto di Consulenti Commerciali. Il candidato ideale avrà almeno 3 anni di esperienza in ambito Training o Coaching, forte capacità di motivare risorse a distanza e competenze nel teleselling. Offriamo un compenso competitivo con premi legati alle performance di conversione e un ambiente di lavoro innovativo.
Benefits
Qualifications
- Minimo 3 anni di esperienza in Training, Coaching o Quality Assurance in Contact Center.
- Capacità di motivare e sviluppare risorse a distanza.
- Conoscenza approfondita delle dinamiche di vendita telefonica.
Responsibilities
- Fornire coaching individuale e feedback specifici.
- Specializzare il team su tecniche di teleselling avanzato.
- Garantire l'efficienza nei flussi operativi e utilizzo del CRM.
- Analizzare KPI operativi per strategie di formazione.
- Collaborare con HR per selezione e onboarding del team.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.