Workflow & It Solution Specialist

Danaher Corporation; Milano; Ibrido; EUR 40.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pensione integrativa

Ticket Restaurant

Assicurazione sanitaria integrativa

Descrizione del lavoro

Beckman Coulter Diagnostics cerca un Workflow & IT Solution Specialist per supportare implementazioni, configurazioni e integrazioni di sistemi di automazione di laboratorio e soluzioni IT correlate. Il ruolo prevede supporto sul campo e da remoto, formazione agli utenti e ottimizzazione dei workflow.

Si richiede laurea in ingegneria biomedica o informatica (preferibile un master), fluente in italiano e inglese, e disponibilità a viaggiare in Italia/Europa.

Competenze

• Laurea in Ingegneria Biomedica o Informatica (Master preferito).
• Esperienza in automazione di laboratorio o sistemi diagnostici.
• Conoscenze di sistemi IT correlati a diagnostica e workflow.

Mansioni

• Supportare l’installazione, configurazione, validazione e integrazione di sistemi automatizzati di laboratorio e IT.
• Fornire supporto sul campo e da remoto per garantire affidabilità e prestazioni.
• Gestire formazione agli utenti e supporto continuo.
• Analizzare flussi di lavoro e identificare opportunità di ottimizzazione tramite automazione.
• Agire da esperto tecnico nelle soluzioni di automazione per clienti interni ed esterni.
• Garantire conformità normativa e alti standard di qualità nelle implementazioni.
• Collaborare con team trasversali (Sales, PMO, Service, R&D) per il delivery progetti.
• Mantenere documentazione e reportistica su attività di sistema e miglioramenti.

Conoscenze

Abilità comunicative

Comunicazione con i clienti

italiano fluente

inglese fluente

conoscenza di un'altra lingua UE

capacità di viaggiare 50–70%

conoscenze IT e strumenti diagnostici

Formazione

Laurea in Ingegneria Biomedica

Laurea in Informatica

Master preferito

Strumenti

Automazione di laboratorio

Middleware diagnostico

Sistemi diagnostici IT

Descrizione del lavoro

Descrizione dell’offerta di lavoro

Bring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.Learn about the Danaher Business System which makes everything possible.The Workflow & IT Solution Specialist is responsible for supporting the implementation, configuration, and optimization of laboratory automation and IT solutions within customer environments. This role ensures the successful deployment and integration of diagnostic systems and workflows, aligning technical solutions with laboratory operational needs.The specialist works closely with laboratory staff, customers, and cross-functional teams to execute standard and customized configurations, support system installation, and drive effective adoption of automation solutions. They provide technical expertise, user training, and ongoing support to ensure systems operate efficiently, improve workflow performance, and enhance overall laboratory productivity.This position reports to the Workflow & IT Manager and is part of the Customer Service EMEA team. The role partners closely with upstream Product teams and downstream functions including Sales, Marketing, and Project Management, and plays a key role in post‑sales support. The position is based in Italy and operates in a remote working model.If you thrive in a fast‑paced, customer‑facing environment and want to help build a world‑class Workflow & IT organization, read on.

In this role, you will have the opportunity to:

• Support the installation, configuration, validation, and integration of laboratory automation and diagnostic IT systems.
• Provide on‑site and remote technical support, troubleshooting issues to ensure system reliability and performance.
• Deliver training to laboratory staff and customers, ensuring effective system adoption and user proficiency.
• Analyze workflows and identify opportunities to optimize laboratory efficiency through automation improvements.
• Act as a technical expert in automation solutions, supporting both customers and internal teams.
• Ensure compliance with regulatory requirements and maintain high‑quality standards in all implementations.
• Collaborate with cross‑functional teams (Sales, PMO, Service, R&D) to ensure successful project delivery.
• Maintain accurate documentation and reporting of system activities, performance, and continuous improvement actions.

The essential requirements of the job include:

• Bachelor’s degree in Biomedical Engineering, Computer Science, or a related field (Master’s degree preferred).
• Experience in laboratory automation, diagnostic systems, or related environments.
• Strong technical knowledge of automated diagnostic systems, middleware, and laboratory workflows.
• Proficiency with relevant IT systems, software tools, and diagnostic technologies.
• Strong communication and customer‑facing skills, with the ability to deliver training and support effectively.
• Fluency in Italian and English, plus an additional EU language (Spanish, French, or German).
• Flexibility to travel 50–70% of the time across Italy or Europe and work flexible hours as business needs require.

It would be a plus if you also possess previous experience in:

• Working within a European or international team
• Managing projects in complex laboratory or hospital environments

Work Arrangement & Growth

At Beckman Coulter Diagnostics, we are committed to building a more sustainable and flexible workforce. This role is eligible for a remote work arrangement, working at our customer sites and from home while remaining closely connected to your team and customers. Additional details will be shared during the interview process.

This role is classified under the CCNL Terziario at 3rd level, providing a clear and structured framework for job classification, growth, and development. The expected gross annual salary range is 40,000–55,000, determined based on your experience, skills, and role‑related competencies. In addition to a competitive salary, we offer a comprehensive and attractive benefits package, including enhanced pension plan contributions, Ticket Restaurant, and supplementary health insurance (assicurazione integrativa), designed to support your wellbeing and long‑term security.

When you join us

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher we value diversity and the existence of similarities and differences

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Join our winning team today

If you’ve ever wondered what’s within you, there’s no better time to find out. Join our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit .