Wholesale Account Specialist Europe - Casa Division

DOLCE&GABBANA; Milano; Vor Ort; EUR 45.000 - 55.000; Vollzeit

Benefits dieser Stelle

Meal vouchers

Clothing allowance

Zusammenfassung

Dolce&Gabbana in Milan is seeking a Wholesale Account Specialist for the Casa Division to manage European wholesale relationships and support commercial execution.

The role reports to the Customer Care Manager and involves onboarding new partners, coordinating orders end-to-end, and liaising with Pricing, Legal, Operations, and Finance to ensure service excellence.

Fluency in English and strong communication, organization, and teamwork are essential for success in a fast-paced luxury environment.

Qualifikationen

• Previous experience in wholesale, account management or sales roles.
• Knowledge of CRM systems, digital tools and MS Office.
• Experience in the luxury, design, or lifestyle sector is a plus.
• Excellent interpersonal and communication skills.
• Strong organizational skills, attention to detail and ability to manage multiple priorities.
• Team-oriented mindset with strong collaboration skills.
• Proactivity, flexibility and ability to work in a fast-paced environment.
• Fluency in English.

Aufgaben

• Identify and develop new business opportunities within the European market.
• Manage and nurture daily relationships with wholesale clients, ensuring effective and timely communication.
• Oversee onboarding and activation of new wholesale partners.
• Coordinate the full order lifecycle, from collection to delivery.
• Liaise with internal departments (Pricing, Legal, Operations, Customer Care, Finance, Area Managers) to ensure smooth processes and service quality.
• Support the execution of strategic commercial projects for the Casa Division.
• Ensure accuracy and timeliness in order management and reporting activities.
• Collaborate cross-functionally, maintaining strong alignment with all stakeholders.

Kenntnisse

Wholesale experience

Account management

CRM systems

MS Office

English fluency

Interpersonal skills

Tools

CRM systems

Jobbeschreibung

Born in 1985, Dolce&Gabbana is one of the leading luxury and fashion brands in the world. Its founders, Domenico Dolce and Stefano Gabbana, have always been the creative and stylistic source of all of the brand’s activities, as well as the drivers behind the development strategies. As the ultimate expression of Italianness, the Group creates, produces and distributes apparel, leather goods, footwear, accessories, fragrances and cosmetics, watches and fine jewelry and its one-of-a-kind Alta Moda creations. It is also present in the segments of Lifestyle and furnishing collaborations.

Wholesale Account Specialist - Casa Division (Europe)

Based in Milan. The successful candidate will be part of the Casa Division - Customer Care Department.

Job Description

The selected candidate will be part of the Casa Division Wholesale Function and will report directly to the Customer Care Manager. The role is responsible for managing commercial relationships and supporting the development of the European wholesale client portfolio, ensuring excellence in service and strong commercial execution.

Key Responsibilities

• Identify and develop new business opportunities within the European market
• Manage and nurture daily relationships with wholesale clients, ensuring effective and timely communication
• Oversee onboarding and activation of new wholesale partners
• Coordinate the full order lifecycle, from collection to delivery
• Liaise with internal departments (Pricing, Legal, Operations, Customer Care, Finance, Area Managers) to ensure smooth processes and service quality
• Support the execution of strategic commercial projects for the Casa Division
• Ensure accuracy and timeliness in order management and reporting activities
• Collaborate cross-functionally, maintaining strong alignment with all stakeholders

Requirements

• Previous experience in wholesale, account management or sales roles
• Knowledge of CRM systems, digital tools and MS Office
• Experience in the luxury, design, or lifestyle sector is a plus
• Excellent interpersonal and communication skills
• Strong organizational skills, attention to detail and ability to manage multiple priorities
• Team-oriented mindset with strong collaboration skills
• Proactivity, flexibility and ability to work in a fast-paced environment
• Fluency in English

Offer

• Contract type: Permanent contract
• Working hours: Full-time
• Work mode: On-site
• Applicable Collective Agreement (CCNL): Tessile Abbigliamento Industria
• Indicative salary: starting from €50.000

Benefits

• Meal vouchers
• Clothing allowance (based on internal policy)