WE ARE HIRING — TOUR MANAGER

Target Travel; Venezia; In loco; EUR 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

Target Travel, a tour operator since 1985, seeks Tour Managers to accompany international groups across Italy and Europe on cultural, educational, musical, and experiential tours.

You will be the main contact for travelers, coordinating with local guides, drivers, hotels and suppliers while maintaining safety and itinerary integrity.

Competenze

• Professionals who combine hands-on experience with empathy and sound judgment.

Mansioni

• Preparing thoroughly for each assignment, reviewing itinerary, documentation and group profile with our team.

Conoscenze

Leadership experience

Multilingual communication

Organizational skills

Interpersonal skills

Descrizione del lavoro

Tour Managers / Tour LeadersInternational Group Tours in Italy and Europe | Target Travel

A well-planned journey needs dedicated professionals to bring it to life.

Target Travel, a tour operator specializing in tailor-made travel since 1985, is looking for Tour Managers to accompany international groups throughout Italy and Europe on cultural, educational, musical and experiential tours.

We are looking for people who share our approach to travel and would like to build a professional relationship based on expertise, trust and mutual responsibility.

Our Approach to Travel

We believe that traveling means much more than visiting a destination. It means discovering, connecting, learning and returning home with a different perspective.

Our goal is to create thoughtful, meaningful experiences that connect travelers with places and the people who call them home. We believe in mindful travel that respects local communities, traditions, the environment and cultural heritage—including its less visible dimensions: knowledge, craftsmanship, customs and stories.

We like to think of it as “traveling on tiptoe”: engaging with curiosity and an open mind, without intruding, and contributing something of value rather than simply passing through.

The Tour Manager plays an essential role in bringing this vision to life.

Your Role

You will be the group’s main point of contact throughout the journey and the link between travelers, our operations team and the local professionals involved.

We will ask you to do more than follow an itinerary. We will count on you to understand its purpose, coordinate its delivery and contribute to the quality of the overall experience.

Your responsibilities will include:

• Preparing thoroughly for each assignment, reviewing the itinerary, documentation and group profile in consultation with our team.
• Coordinating the day-to-day running of the tour, working with local guides, drivers, hotels and other suppliers while respecting the itinerary, everyone’s professional responsibilities and safety requirements.
• Taking care of people, communicating clearly, understanding different needs and expectations, and fostering a welcoming, inclusive and respectful atmosphere.
• Handling unexpected situations calmly and promptly, maintaining close communication with our operations team and sharing relevant updates, concerns and feedback.

Who We Are Looking For

Professionals who combine hands‑on experience with empathy and sound judgment. People who can lead confidently without being overbearing, remain approachable while keeping a clear head, and work independently without losing sight of the team.

We are looking for:

• Experience leading international groups, particularly travelers from North America or France. Experience with cultural tours, student groups, choirs, bands and orchestras will be especially valued.
• Excellent English and/or French, with the ability to communicate confidently with a group, explain practical arrangements and handle unexpected situations. Please specify the languages in which you regularly work.
• Strong organizational, communication and interpersonal skills, together with punctuality, discretion, professional integrity and attention to detail.
• Availability for multi‑day tours in Italy and Europe, along with any professional qualifications or licenses required for the assignments undertaken.

For us, reliability also means honoring commitments, preparing carefully before departure and communicating openly and honestly.

A passion for travel matters. The ability to care for other people’s travel experiences matters even more.

What You Can Expect from Target Travel

We understand how much preparation, energy and adaptability this work requires. We also know that, once a tour begins, even a carefully planned itinerary must respond to real people, individual needs and changing circumstances.

That is why we believe in a working relationship in which the Tour Manager is a professional who is heard, respected and supported—not someone left to deal with challenges alone.

You can expect careful preparation for each assignment, open communication with our operations team and a willingness to listen to your feedback and suggestions for improvement. In return, we expect the same professionalism, openness and commitment to working together.

Our travelers should experience one coordinated team, both behind the scenes and throughout their journey.