Warehouse Supervisor Inbound

Jd.Com; Bardi; In loco; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

JD Logistics is seeking a Warehouse Supervisor to oversee outbound shift operations in the greater Milan area, Italy. You will lead Team Leaders and fulfillment operators, ensuring fast, accurate order processing to meet strict courier deadlines.

Fluency in English and Italian is required, with hands-on experience using WMS, RF scanners, and automated sortation systems. The role demands flexibility to cover early mornings, late evenings, and weekend shifts in a 24/7 environment.

Competenze

• Experience supervising picking, packing and sorting in high-volume fulfillment centers.
• Experience with WMS and automated sorting systems.
• Fluent in English and Italian.
• Ability to manage shift rotations and safety compliance.

Mansioni

• Supervise outbound shift leaders and fulfillment operators.
• Ensure on-time packing, labeling, and staging for departures.
• Coordinate real-time labor reallocation and floor coaching.
• Enforce CCNL Logistica and safety regulations on the floor.

Conoscenze

Outbound logistics

Team leadership

WMS

RF scanners

Strumenti

WMS

RF barcode scanners

Put-to-wall systems

Conveyor sortation

Descrizione del lavoro

About Us JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience. The Mission Core Scope The Mission: Supervise daily outbound shift operations (order batching, picking, packing, wall-sorting, and staging), ensuring all customer orders are processed with maximum speed and accuracy to hit strict courier departure deadlines. The Scope: You will directly lead outbound shift Team Leaders and fulfillment operators, managing real-time labor reallocation across picking and packing cells, clearing physical flow bottlenecks, and enforcing compliance with the Italian National Collective Labor Agreement ( CCNL Logistica, Trasporto Merci e Spedizione ). Crucial Expectations Performance Targets To provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months: Outbound SLA UPH Throughput: Manage shift execution to consistently hit or exceed corporate targets for units-per-hour (UPH) picking, packing efficiency, and parcel sortation. Quality Defect Elimination: Maintain near-zero packing error, mislabeling, and shipping discrepancy rates through active floor coaching and real-time process auditing. Floor Leadership Safety: Oversee daily staff scheduling, shift handovers, and operator safety compliance, fostering a proactive safety culture ( D.Lgs. 81/08 ) and high team morale across all outbound aisles. Carrier Cut-Off Compliance: Coordinate closely with dock dispatchers to guarantee 100% of prioritized order batches are completely packed, containerized, and staged before strict vehicle departure windows close. Position Requirements Outbound High-Velocity Logistics Competence: Proven operational experience supervising picking, packing, and sorting lines within a high-volume e-commerce fulfillment center, fast-paced 3PL hub, or retail distribution network. Systems Automation Literacy: Strong, hands-on experience utilizing Warehouse Management Systems (WMS), pick-to-light/put-to-wall systems, RF barcode scanners, and automated sorting conveyor arrays. Language Proficiency: Professional fluency in English and Italian is mandatory to ensure clear reporting to international managers and fluent direction of local floor staff. Operational Flexibility: High adaptability regarding shift rotations (including early mornings, late evenings, or weekend shifts) required to support a 24/7 infrastructure launch. Diversity Inclusion At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law.

Warehouse Supervisor Inbound greater milan metropolitan area, Italy