Valentino Client Advisor — Luxury Brand & Clienteling

Sabceducation; Roma; Hybrid; EUR 30,000 - 42,000; Full time

Job summary

Maison Valentino in Rome is seeking a client-oriented Sales & Clienteling specialist to embody the brand, deliver the full client experience from styling to retention, and contribute to store performance.

You will develop relationships, recruit new clients, manage data, and use company systems to ensure stock flow and after-sales excellence. The role blends fashion storytelling with operations, KPI-driven targets, and a collaborative team environment.

Qualifications

• Ability to meet store sales targets and contribute to overall store objectives.
• Strong focus on developing and maintaining client relationships and clienteling across channels.
• Deep knowledge of Valentino products and the ability to tell engaging brand stories.
• Proficiency in following store operations guidelines and using company tools and systems.
• Skill in collecting and utilizing client data to enrich the prospect database and drive insights.

Responsibilities

• Meet individual sales targets and contribute to store objectives.
• Understand KPI relationships across the client journey and apply cross-selling and styling techniques.
• Engage clients and recruit new ones through walk-ins, appointments, and partnerships.
• Collect and update client data while maintaining the current client list.
• Master Valentino product knowledge and convey compelling storytelling to clients.
• Perform stock and after-sales tasks according to guidelines and maintain stock organization.

Skills

Sales targets

Client engagement

Product storytelling

Operational compliance

Data management

Tools

Smart XP

MY-V XP

PRISM

SAP

Training App

After Sales App

Job description

Maison Valentino in Rome is seeking a client-oriented Sales & Clienteling specialist to embody the brand, deliver the full client experience from styling to retention, and contribute to store performance.

You will develop relationships, recruit new clients, manage data, and use company systems to ensure stock flow and after-sales excellence. The role blends fashion storytelling with operations, KPI-driven targets, and a collaborative team environment.