Training Sales Area Manager

DNV AS; Emilia-Romagna; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

DNV Group is seeking a Training Sales Area Manager to drive sales for Training & Personnel Certification services in Italy. You will identify clients’ training needs and tailor solutions while negotiating and closing offers for Public and In-house Training, aiming to meet and exceed sales targets.

You will collaborate with other functions in the Training & Personnel Certification Team, dedicating substantial time to engaging prospects and customers, and contributing to forecasting and strategic

Qualifications

• Analyze the market to understand trends, development opportunities, customers and competitors’ strategies.
• Identify clients’ training needs and provide suitable training solutions.
• Prepare, negotiate and close offers for Public and In-house Training and Personnel Certification services.
• Ensure the achievement of assigned sales targets.
• Contribute to the achievement of the Unit’s overall sales targets.
• Support and collaborate with other functions within the Training & Personnel Certification Team.
• Dedicate at least 60% of weekly activities to contacting, meeting, calling and visiting prospects, customers and channels.
• Implement sales actions aimed at developing both prospects and existing customers.
• Provide Customer Care with complete and accurate information for quote preparation.
• Follow up on requests and opportunities from the website and Marcom activities for tracking purposes.
• Ensure DNV visibility, strengthen customer loyalty and collect customer feedback.
• Provide input for forecasting, Tactical Plans, KPIs and target-setting processes.
• Conduct all sales activities in line with DNV’s values and branding and objectives.
• Comply with the Country Pricing Policy and quote approval process.
• Contribute to developing and maintaining a network of channels including partners and associations.
• Maintain customer loyalty and develop cross-selling opportunities in coordination with other DNV departments.

Responsibilities

• Analyze the market to understand trends, development opportunities, customers and competitors’ strategies.
• Identify clients’ training needs and provide suitable training solutions accordingly.
• Prepare, negotiate and close offers for Public and In-house Training and Personnel Certification services.
• Ensure the achievement of assigned sales targets.
• Contribute to the unit’s overall sales targets.
• Support and collaborate closely with other functions within the Training & Personnel Certification Team.
• Dedicate at least 60% of weekly activities to contacting, meeting, calling and visiting prospects, customers and channels.
• Implement sales actions aimed at developing both prospects and existing customers.
• Provide Customer Care with complete and accurate information for quote preparation.
• Follow up on requests and opportunities coming from the website and generated by Marcom activities and provide input for tracking purposes.
• Ensure DNV visibility, strengthen customer loyalty and collect customer feedback, contributing to overall customer satisfaction.
• Provide input for forecasting, Tactical Plans, KPIs and target-setting processes.
• Conduct all sales activities in a way that safeguards DNV’s brand reputation and integrity and is aligned with DNV’s objectives, values and vision.
• Comply with the Country Pricing Policy and quote approval process, in accordance with the Chart of Authority and the ABC Model.
• Contribute to the development and maintenance of a network of channels, including partners, consultants, advisory companies, freelance auditors and associations, with the aim of supporting lead-generation activities.
• Maintain customer loyalty and develop cross-selling opportunities in coordination with other DNV departments.

Job description

Training Sales Area Manager

Role and Responsibilities:

Develop sales for Training & Personnel Certification services in accordance with DNV policies, procedures and guidelines.

The role is responsible for identifying clients’ training needs, achieving assigned sales targets across public training, in-house training and Personnel Certification services and collaborating with other functions within the Training & Personnel Certification Team.

Main responsibilities include but not limited to:

• Analyze the market to understand trends, the general outlook, development opportunities, potential customers and competitors’ strategies

• Identify clients’ training needs and provide suitable training solutions accordingly

• Prepare, negotiate and close offers for Public and In-house Training and Personnel Certification services

• Ensure the achievement of assigned individual sales targets

• Contribute to the achievement of the Unit’s overall sales targets

• Support and collaborate closely with other functions within the Training & Personnel Certification Team

• Dedicate at least 60% of weekly activities to contacting, meeting, calling and visiting prospects, customers and channels

• Implement sales actions aimed at developing both prospects and existing customers

• Provide Customer Care with complete and accurate information, in line with data quality requirements, for quote preparation

• Follow up on requests and opportunities coming from the website and generated by Marcom activities and provide the necessary input for tracking purposes

• Ensure DNV visibility, strengthen customer loyalty and collect customer feedback, contributing to overall customer satisfaction

• Provide input and relevant information for forecasting, Tactical Plans, KPIs and target-setting processes

• Conduct all sales activities in a way that safeguards DNV’s brand reputation and integrity and is aligned with DNV’s objectives, values and vision

• Comply with the Country Pricing Policy and quote approval process, in accordance with the Chart of Authority and the ABC Model

• Contribute to the development and maintenance of a network of channels, including partners, consultants, advisory companies, freelance auditors and associations, with the aim of supporting lead-generation activities

• Maintain customer loyalty and develop cross-selling opportunities in coordination with other DNV departments.