Tourism & Operations Internship - Erasmus+

Indie Campers; Lombardia; On-site; EUR 6,700 - 10,000; Part time

Benefits offered by this job

Compensated internship

Training & development

International opportunities

Job summary

Indie Campers is seeking university students or recent graduates for an International Operations Internship at one of our European depots. You will represent the brand, provide world-class customer service at check-ins and check-outs, explain campervan functionalities, and help coordinate fleet logistics.

This internship offers paid compensation and online/on-the-job training to develop customer service, problem-solving, communication, and team-oriented skills, with potential for future

Qualifications

• Fluent in English and comfortable communicating with guests.
• Student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or related field.
• Work permit and valid driver's license are mandatory.
• Interest in international environments and helping diverse guests.

Responsibilities

• Front-office: check-ins/outs, register guests, explain campervan features and terms, upsell extras.
• Back-office: align reservations with available campervans, prepare campers and kits, monitor stock.
• Quality control: keep campers in top condition and report maintenance needs.
• Support: assist fleet coordination and resolve operational issues.

Skills

Customer service

Communication

English

Hospitality

Sales

Education

Hospitality, Tourism, International Studies or related field

Job description

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in one of our Depots in Europe.

As an International Operations Intern, you’ll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step!

WHAT WILL YOU WORK ON?

Front-office activities:

• Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.

Back-office activities:

• Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
• Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
• Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

WHO ARE WE LOOKING FOR?

• You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
• You are fluent in English, have a work permit and a valid driver's license (mandatory);
• You like international environments and meeting new cultures;
• You possess a natural talent for connecting with people and have a strong customer service orientation;
• You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;

THE INDIE COMMITMENT

• All internships are compensated;
• Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
• International opportunities and possibility of integration in Indie Campers after the internship.

Are you ready to Go Indie?