Spontaneous Application | Tourism & Operations Internship - Erasmus+

Indie Campers; Toscana; On-site; EUR 5,600 - 7,800; Full time

Benefits offered by this job

Compensated internship

Job summary

Indie Campers in Pisa, Italy, is seeking a Tourism & Operations Intern to gain hands-on experience in RV and campervan rentals. You will be the friendly face of our brand, assist guests with check-ins, explain campervan features, and help set up road trips.

This compensated internship offers online and on-the-job training in guest relations, customer service, problem-solving, and logistics. Ideal for students or recent graduates in Hospitality or Tourism who are fluent in English and excited by

Qualifications

• Must be a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or related field.
• Fluent in English; work permit if applicable; valid driver’s license required.

Responsibilities

• Front-office activities: customer service and sales; check-ins/outs; register guests; process payments; explain campervan functionalities; upsell road trip extras.
• Back-office activities: align reservations with available campervans; verify and prepare campers and road trip extras and kits; quality control; monitor stock and fleet coordination.
• Support activities: troubleshoot operational issues and assist the team in day-to-day operations.

Skills

Customer service orientation

Problem-solving mindset

Team spirit

Organization

Education

Hospitality / Tourism / International Studies / Business Administration

Job description

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We’re on the lookout for passionate students or recent graduates who want to dive into the exciting world of RV and campervan rentals and gain hands‑on tourism experience at our depot in Via Darsena, 18, 56121 Pisa PI, Italy.

As our Tourism & Operations Intern , you’ll be the friendly face of our brand - welcoming guests, setting them up for road trips of a lifetime, and ensuring their journey ends just as wonderfully as it began. If you thrive on meeting new people, love a challenge, and enjoy the buzz of a fast-paced environment, your next adventure starts here!

WHAT WILL YOU WORK ON?

Front-office activities:

• Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.

Back-office activities:

• Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
• Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
• Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

WHO ARE WE LOOKING FOR?

• You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
• You are fluent in English, have a work permit (if applicable), and a valid driver’s licence (for both manual and automatic vehicles);
• You like international environments and meeting new cultures;
• You possess a natural talent for connecting with people and have a strong customer service orientation;
• You have a problem‑solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.

THE INDIE COMMITMENT

• All internships are compensated;
• Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem‑solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
• International opportunities and possibility of integration in Indie Campers after the internship.

Are you ready to Go Indie?