Customer-Centric Sales Associate + Digital Tools

Max Mara Fashion Group; Legnago; On-site; EUR 18,000 - 24,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Sales Assistant to support customers in the shopping experience at the sales outlet. The role focuses on delivering excellent customer service and achieving sales targets.

You will keep your display space tidy, assist customers during the purchase, welcome visitors, collaborate with department colleagues, and maintain order in displays and the warehouse while upholding company guidelines and promoting digital tools and sustainable practices.

Qualifications

• 1.01 Pursues and achieves the turnover objectives required by the company
• 1.02 Assist the customer assigned to you during the sales phase by guiding them in the purchase according to company standards
• 1.03 Welcomes and enters into a relationship with the customer who "gravitates" in the area assigned to her
• 1.04 Collaborates with department colleagues
• 1.05 Maintains the order and care of the items on display and in the warehouse
• 1.06 Is responsible for the delegations and tasks assigned by the department heads
• 1.07 Guarantees that one's image and personal care is in line with company guidelines
• 1.08 Promotes the development of Role learning through proactive, team and digital activities, aimed at innovation and improving the effectiveness/efficiency of one's Responsibilities
• 1.09 Promotes, adopts and develops the use of digital technologies within its function in relation to both the management of the process and in relations with internal and external interlocutors involved in the business
• 1.10 Adopts significant behaviors and promotes operational/cultural actions for Sustainable Development, understood as the interconnection of practices oriented to the Care of the Environment, Business Processes and Organizational Community

Responsibilities

• Assists customers during the sales phase by guiding them in purchase according to company standards
• Keeps assigned display space tidy and well-maintained
• Welcomes customers and builds relationships with those in the assigned area
• Collaborates with department colleagues
• Maintains order and care of items on display and in the warehouse
• Fulfills delegations and tasks from department heads
• Maintains appropriate personal appearance in line with company guidelines
• Promotes learning through proactive, team and digital activities to improve effectiveness
• Encourages and uses digital technologies in process management and customer interactions
• Promotes sustainable development practices within the role

Job description

SmartRecruiters, Inc. is seeking a Sales Assistant to support customers in the shopping experience at the sales outlet. The role focuses on delivering excellent customer service and achieving sales targets.

You will keep your display space tidy, assist customers during the purchase, welcome visitors, collaborate with department colleagues, and maintain order in displays and the warehouse while upholding company guidelines and promoting digital tools and sustainable practices.