Technical Training & Documentation Specialist

Technogym; Bertinoro; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

Technogym cerca uno Specialista in formazione tecnica e documentazione per sviluppare programmi di formazione completi e documentazione tecnica di alto livello. Collaborerai con diversi dipartimenti per ottimizzare l’uso delle nostre soluzioni innovative nel Fitness e salute.

La posizione prevede la progettazione di programmi globali per tecnici e installatori, la gestione di KPI di formazione e la creazione di contenuti formativi avanzati, inclusi contenuti digitali e blended learning.

Competenze

• Laurea in Ingegneria, Comunicazione tecnica, Educazione o area equivalente.
• 1–2 anni di esperienza in formazione tecnica, supporto prodotto o ruolo simile.
• Ottima padronanza dell’inglese; conoscenze di spagnolo o francese consigliate.
• Spiccate capacità di costruzione di rapporti con stakeholder e allievi.
• Ottime capacità di public speaking per presentazioni efficaci.
• Pianificazione e gestione del tempo eccezionali.

Mansioni

• Progettare, gestire e monitorare programmi di formazione a livello globale per tecnici e installatori.
• Sviluppare materiali didattici tecnici completi conformi agli standard più elevati.
• Collaborare con dipartimenti per supportare l’uso di prodotti e tecnologie.
• Contribuire al trasferimento di conoscenze alle squadre di R&D e cross‑functional.
• Lanciare soluzioni di training innovative (e-learning, webinar, blended learning).
• Garantire la conformità agli standard formativi e alle certificazioni richieste.

Conoscenze

Public speaking

Relationship building

Time management

English fluency

Team collaboration

Formazione

Bachelor's degree in Engineering, Technical Communication, Education, or related field

Descrizione del lavoro

Descrizione dell’offerta di lavoro

Our CompanyTechnogym inspira 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health.

By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries.

It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams.

In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy.

Your Role

We are searching for a skilled Technical Training & Documentation Specialist to join our team.

This role involves developing comprehensive training programs, creating detailed technical documentation, and ensuring that all training materials meet the highest standards. You will collaborate with various departments to support the effective use of our products and technologies.

Your Impact

• Promote and embed Technogym Technical Service core principles—Professionalism, Care, Safety, and Brand Promoter—by coordinating classroom, on‑site, and digital training programs globally.
• Design, manage, and monitor global training programs for technicians and installers, ensuring consistent knowledge transfer, high‑quality execution, and alignment with business objectives.
• Ensure achievement of performance, training, and technical KPIs through structured audits, evaluations, and continuous improvement initiatives.
• Monitor global training progress and compliance, verifying adherence to defined training standards, technical competencies, and certification requirements.
• Continuously improve training processes and methodologies, leveraging audits, performance data, and feedback to enhance effectiveness and scalability.
• Act as a key Technical Service representative in New Product Development, ensuring field needs, service constraints, and technical requirements are effectively transferred to R&D and cross‑functional teams.
• Develop and implement innovative training solutions, including e‑learning platforms, webinars, and blended learning approaches to support global scalability and efficiency.
• Enhance Technical Service quality across branches and distributors through targeted audits and competency development, with a strong focus on strengthening Second‑Level Support and senior technicians.
• Drive the development of tools and digital solutions to optimize training efficiency and improve accessibility, usability, and consistency of technical support content.

About You

Ideally, you are passionate about health, movement, and an active lifestyle, enthusiastic and proactive, while also down‑to‑earth and ethical.

What you should bring

• Bachelor's degree in Engineering, Technical Communication, Education, or a related field.
• 1 to 2 years of experience in technical training, product support, or a similar role.
• Extensive understanding of the products to effectively train others and provide technical support.
• Strong language skills, with fluent English required; knowledge of Spanish or French is highly recommended.
• Excellent relationship‑building abilities to engage with diverse stakeholders and trainees.
• Strong public speaking skills to deliver engaging training sessions and presentations effectively.
• Exceptional planning and time management skills to organize training programs and meet deadlines.

Compensation Data

For this role, we offer an annual gross salary (RAL) between 35,000 and 50,000, based on your level of experience, technical skills, and scope of responsibilities, in accordance with the applicable National Collective Labour Agreement (CCNL Metalmeccanici).

Equal Opportunities Employer

Technogym is an equal opportunities employer, in compliance with Italian Legislative Decree no. 198/2006 (Code of Equal Opportunities) and Law no. 162/2021 on gender equality certification. xysqume

Discover Your Potential

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!