Technical Service Specialist

BlackBerry Inc.; Genova; In loco; EUR 35.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work options

Wellbeing support for employees and 가족

Descrizione del lavoro

ABB is seeking a seasoned service engineer to ensure delivery of the Service portfolio according to ABB standards, providing on-site or remote support and solving complex control logic issues across energy production systems.

The role requires coordinating engineering teams, commissioning expertise, and proficiency in INFI90, Harmony, and S+ Suite, with frequent collaboration with customers and ABB sales teams. Travel within Italy and on-call duties are expected.

Competenze

• At least 5 years’ experience in service activities.
• Experience coordinating engineering teams about design of control logic for energy production systems, DEHC, BMS, boiler, etc.
• Experience with software applications in power markets like Reactive Power Regulation Sart, Primary Frequency Power Regulation.
• Experience commissioning the above applications and control logic.
• Experience using virtualized systems for configuration, operation, and maintenance.
• Knowledge of INFI90, Harmony and S+ Suite for Operation, Engineering and Historian.
• Knowledge of Profibus Master/Slave, OPC, ModBus, etc.
• Understanding cybersecurity regulations for power generation facilities.
• Willingness to travel ~2 weeks per assignment within Italy; some 2–3 day tasks; on-call availability.

Mansioni

• Provide technical support and solve problems in own expertise area via remote or on-site service.
• Determine effective Service applications and methods to develop or market new Service offerings.
• Provide technical consulting on Service solutions to management and customers.
• Identify new sales opportunities; communicate with customer and ABB sales teams for service growth.

Descrizione del lavoro

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Service Team Leader__Your role and responsibilitiesIn this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.The work model for the role is: #LI-onsiteYou will be mainly accountable for:Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category.Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.Providing technical consulting on Service solutions to management and customers.Identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.Qualifications for the roleAt least 5 years’ experience in service activities.Experience in coordination engineering teams about design of control logic for energy production systems, DEHC, BMS, boiler, etc. Specific knowledge of software applications in power market like Reactive Power Regulation “Sart“, Primary Frequency Power Regulation.At least 5 years’ experience in the commissioning phase of the above-mentioned applications and control logic.Experience using virtualized systems, covering configuration, operation, and maintenance.The candidate must possess the following product expertise at excellent level:INFI90, Harmony and S+ Suite technology for Operation, Engineering and Historian. Other ABB automation lines, like AC800F / AC800M, S800 and AC500 suiteExcellent knowledge of the standard protocol used in the industrial market like Profibus Master/Slave, OPC, ModBus, etc. Knowledge of cybersecurity regulations applied to power generation facilities.Candidates must be willing to travel for assignments averaging two weeks in duration, focusing on preventive maintenance or commissioning activities—primarily at sites within Italy; some tasks may also involve short-term interventions lasting approximately 2–3 days. As members of the service department, candidates are also required to be available for on-call duty (via telephone and remote access or involving on-site intervention).Compensation PackageAs part of our commitment to transparency, we want to share the compensation details for this position:Applicable CBA: MetalmeccanicoMinimum annual salary: € 39.000Variable Pay: Eligible for Company Productivity Bonus (To be adjusted based on the grade)The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.Benefits as per policyFlexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their familiesWelfare plan with a wide range of personalized servicesCanteen or meal vouchers providedMore about usThe Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.