Technical Sales Specialist

Epson; Milano; On-site; EUR 55,000 - 57,000; Full time

Job summary

Epson is seeking a Technical Sales Specialist in Milano, Italy to fuse technical expertise with commercial insight across the sales cycle. You will tailor solutions from Epson’s portfolio, lead technical discussions, and drive business growth by identifying new opportunities.

A degree in engineering or related field and English fluency are essential. Annual base salary ranges from €55,000 to €57,000 plus a variable commission of €5,500–€5,700 based on targets.

Qualifications

• Degree in Engineering, Computer Science, or related technical field.
• Experience in technical sales, pre-sales, technical support, or similar customer-facing role.
• Strong ability to translate customer needs into technical solutions and business opportunities.
• Excellent communication and presentation skills.

Responsibilities

• Build and maintain strong relationships with customers and their technical stakeholders.
• Understand customer needs and develop tailored product and system solutions.
• Lead technical discussions and support negotiations with customers and external partners.
• Collaborate with global business units to execute sales strategies and share market feedback.
• Manage product customization, integration projects, and beta testing activities.
• Provide advanced technical support and troubleshooting for customers.
• Deliver product demonstrations and technical presentations at meetings, exhibitions, and industry events.
• Support customers with product information, updates, and lifecycle communications.
• Monitor sales forecasts and contribute to accurate business planning.
• Identify and develop new business opportunities for Epson printhead technology.
• Achieve sales targets for assigned accounts and product portfolios.

Skills

Technical sales

Pre-sales

English fluency

Communication skills

Problem-solving

Education

Engineering degree

Job description

As a Technical Sales Specialist, you will combine technical expertise with commercial insight to support customers throughout the sales cycle. You will understand customer requirements, recommend tailored solutions from Epson’s product portfolio, and help drive business growth by identifying new opportunities and market trends.

What Will You Do:

• Build and maintain strong relationships with customers and their technical stakeholders.
• Understand customer needs and develop tailored product and system solutions.
• Lead technical discussions and support negotiations with customers and external partners.
• Collaborate with global business units to execute sales strategies and share market feedback.
• Manage product customization, integration projects, and beta testing activities.
• Provide advanced technical support and troubleshooting for customers.
• Deliver product demonstrations and technical presentations at customer meetings, exhibitions, and industry events.
• Support customers with product information, updates, and lifecycle communications.
• Monitor sales forecasts and contribute to accurate business planning.
• Identify and develop new business opportunities for Epson printhead technology.
• Achieve sales targets for assigned accounts and product portfolios.

What We Ask For:

• Degree in Engineering, Computer Science, or a related technical field.
• Experience in technical sales, pre-sales, technical support, or a similar customer-facing role.
• Strong ability to translate customer needs into technical solutions and business opportunities.
• Excellent communication and presentation skills, with the ability to engage both technical and commercial stakeholders.
• Strong problem-solving skills and a proactive, customer-focused mindset.
• Fluent in written and spoken English for effective communication with customers and colleagues across Europe.
• Experience with hardware, software, networking, and technical troubleshooting.
• Ability to manage multiple projects and work effectively in an international, cross-functional environment.

We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.

What we offer:

Annual gross base salary: €55,000-€57,000, based on relevant experience, skills and qualifications plus sales commission variable part of €5,500-€5,700 gross (subject to sales target achievement). Employment terms are governed by the applicable Italian National Collective Labour Agreement (CCNL Commercio).

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.

If you require additional assistance for your application or wheelchair access to our facilities, please email [e-mail]. A member of our team will be happy to assist you.