Customer Application Technician Paper & Board

Siegwerk; Poppi; Hybrid; EUR 35,000 - 40,000; Full time

Job summary

Siegwerk is seeking a Customer Application Technician for Paper & Board to support printing ink solutions across the EMEA region. You will bridge our development teams and customer applications to ensure optimal product performance and satisfaction.

Extensive lab and press trials help evaluate performance, with travel to customer sites as needed. You will bring a technical degree, experience in application technology, and strong communication skills to train and assist customers, while

Qualifications

• Bachelor’s degree in a technical discipline or equivalent.
• Experience in application technology for printing ink or packaging.
• Ability to analyze complex technical issues and present solutions.
• Willingness to travel within the EMEA region and work with cross-functional teams.

Responsibilities

• Bridge development teams and customer applications to ensure product performance.
• Perform laboratory and printing press trials to evaluate ink applications.
• Analyze technical issues and implement effective solutions.
• Support innovation projects with R&D and Product Management.
• Build strong customer relationships through on-site technical consultation.

Skills

Fluent English

Problem solving

Communication

Team collaboration

Technical presentation

Education

Bachelor’s degree in Chemical Engineering or Printing Technology

Job description

Location: Poppi (AR) or Oleggio (NO) or smart woking available

We explicitly invite people, who work in the production and who have the willingness to develop in this position. We will support with trainings and coaching.

Your Tasks As Customer Application Technician Paper & Board

• You play an important role in advancing our technological capabilities to support our innovative packaging ink solutions.
• You are the bridge between our development teams and customer applications to ensure optimal product performance and customer satisfaction across the EMEA region.
• You provide technical expertise for printing ink applications and customer projects.
• You perform laboratory and printing press trials to evaluate product performance.
• You analyze technical issues and implement effective solutions.
• You support innovation projects together with R&D and Product Management.
• You build strong customer relationships through technical consultation and on-site support.

Your Qualifications and Skills as Customer Application Technician Paper & Board

• You have a Bachelor’s degree in Chemical Engineering, Printing Technology, or a related technical discipline, or an equivalent technical qualification. Besides this we explicitly invite people, who work in the production and who have the willingness to develop in this position. We are happy to support you with trainings and coaching.
• You have a proven experience in application technology, preferably within the printing ink or packaging industry, and understand printing processes in detail.
• You have excellent problem-solving skills and the ability to analyze complex technical issues.
• You are an effective communicator with the capability to deliver technical presentations and training.
• You are able to work collaboratively in multicultural and cross-functional teams across the EMEA region.
• You like to travel to customers and participate in international projects.
• You are fluent in English.

Why Join Us?

• Engage with cutting-edge technology in a forward-thinking company dedicated to continuous improvement.
• Collaborate with passionate professionals from diverse cultural and technical backgrounds.
• Opportunity to influence application technologies and contribute to industry sustainability goals.
• Comprehensive professional development and career growth possibilities within the EMEA region.

Salary Range

We offer a competitive compensation package aligned with the candidate's qualifications, skills, and professional experience. The annual gross salary range for this position is EUR 35,000 to EUR 40,000, with the final offer determined based on the candidate's background and expertise.

Equal Opportunity Employer

We are an inclusive employer and encourage applications from individuals of all backgrounds and experiences. We are committed to creating a diverse environment and are proud to be an equal opportunity workplace.

Data Privacy Notice

At Siegwerk, we are committed to protecting your personal data and ensuring compliance with applicable data protection regulations. For information on how we collect, process, and protect your personal data during the recruitment process, please refer to our Privacy Policy: https://www.siegwerk.com/en/privacy-policy.html. For data protection reasons, job applications can only be accepted via our application portal: Careers at Siegwerk – Find Your Dream Job in the Global Ink Industry. Applications submitted by email or through other channels cannot be considered.

Job ID: 27767