Technical Sales Engineer

Alfa Laval Mid Europe GmbH; Monza; On-site; EUR 31,000 - 37,000; Full time

Job summary

Alfa Laval Mid Europe GmbH in Monza, Lombardy, seeks an Inside Sales Engineer to grow sales for the assigned market and build strong customer relations across key industries. You will support sizing, proposals, and heat exchanger solutions, coordinating with the Project Office and Sales teams to drive opportunities.

The role requires a technical background and sales experience, with focus on promoting Alfa Laval heat exchanger technology and maintaining CRM records.

Qualifications

• Sales experience in project-oriented business and B2B environments.
• Strong communication skills and ability to understand the customer decision process.
• Ability to anticipate decisions and act decisively.

Responsibilities

• Support sales activities: prepare technical process selections, sizing checks, and proposals.
• Develop the market by promoting Alfa Laval heat exchanger technology and converting opportunities.
• Quote, negotiate, and close products in capital sales; maintain CRM with up-to-date opportunity status.
• Coordinate with internal teams and services to maximize customer satisfaction.

Skills

Sales experience

Communication skills

Customer-centric thinking

Decision making

Education

Chemical and mechanical process engineer background

Tools

OneCrm

Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

The Inside Sales Engineer will establish and develop sales for the assigned market. The job objective is to maximize business opportunities and develop homogenous relations with customers enabling and expanding all Alfa Laval sales and product portfolio. The end-customer targets are Small Refinery, Petrochemical, Oil & Gas, Power, Steel Chemical, Inorganic and Chemical.

The Internal Sales Engineer must cooperate with the manager and reference team to find the most efficient way to serve the different customers.

Key Task: The main Sales Support tasks are: Technical process selection preparation, sizing validation, size proposal, metallurgy check etc. according to experience. Mentor and support colleagues to size correctly the heat exchanger in 1 and 2 phases duty in industrial process application. Relation with the Project Office in the main factory Fontanill, Lund and Never. Handling and maintaining general information to agents and support for external process training and events.

The main Sales tasks are: To develop the market through promotion and conversion to Alfa Laval heat exchanger technology directly. To be aware of present and future opportunities for customers. Promote technological conversions in process heat exchangers. Acting proper sales follow-up on assigned customers. Keep track and follow up on proper sales cases. To keep customers’ project status/opportunities and company profile updated in the CRM (=OneCrm) following corporate rules. To coordinate efforts among employees inside Alfa Laval to reach target sales and customer satisfaction. Promote customer meetings and seminars. Quote and negotiate products in the capital sales area. Cooperate with the Services division to maximize customer satisfaction.

Competencies, experience and attitudes to do the job: Formal Education: Technical background chemical and mechanical process engineer. Skills & Experiences: Sales experience customers working in project-oriented business. Good communication skills and thinking in the Customer’s feet understanding the decision-making process of the Customer. Anticipate decisions.

Attitudes & Abilities: Fast reacting and easy to take initiative independent but measured in decisions. Open mind, ability to think cross border internal organization and easy access to management to suggest improvements in business plan, organization etc. Positive, ability to work through others, good teamwork, oriented to use data.

At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The starting base salary for this role is 34.000€, CCNL METALWORKING.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Meet our dedicated people who always go the extra mile