Technical Program Manager - Infrastructure

Prima; Lombardia; Remote; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Private healthcare

Gym discounts

Mental health support

Job summary

Prima is seeking a Technical Program Manager - Infrastructure to join our Engineering Department. You’ll lead end-to-end infrastructure programs, align cross-functional teams, and drive delivery with clear governance and metrics.

Based remotely for candidates in Italy or Spain, you’ll work with YouTrack, Jira and Confluence, manage vendor engagements, and help scale our platform to support millions of drivers while upholding GDPR and security requirements.

Qualifications

• Proven Experience in Technical Program Management, Infrastructure Program Management, or Technical Project Management roles.
• Strong understanding of infrastructure and platform engineering environments, with the ability to work effectively alongside engineers, engineering managers, product managers, security teams, and technical leadership.
• Solid understanding of agile delivery methodologies, engineering execution practices, and managing complex cross-functional technical programs.
• Deep hands‑on experience with project management and collaboration tools such as YouTrack, Jira, and Confluence.
• Exceptional communication, organizational, and stakeholder management skills, with the ability to build trusted relationships, influence without authority, create alignment across teams, and provide clear executive‑level reporting.

Responsibilities

• Lead end-to-end infrastructure programs (planning, execution, tracking, and reporting), helping engineering teams break down large initiatives into manageable deliverables, milestones, and measurable outcomes.
• Proactively manage cross-team dependencies, risks, blockers, and escalation paths, maintaining clear visibility into program health, ownership, and resource constraints while driving timely decisions
• Align Infrastructure, Security, Product, Operations, and Engineering teams while facilitating planning sessions and operational reviews that improve delivery, strengthen cross-functional collaboration, and create alignment around shared goals.
• Use delivery metrics and tooling data (e.g. Jira, YouTrack, adoption metrics, operational KPIs) to identify bottlenecks, improve engineering workflows, and measure the impact of platform initiatives.
• Own engagement with third-party infrastructure vendors, managing contract renewals, budgeting/forecasting, and coordinating compliance reviews (e.g., DORA, GDPR, security assessments).
• Facilitate planning sessions, technical workshops, operational reviews, and on-site collaboration to improve alignment, decision making, knowledge sharing, and execution across engineering teams.
• Bring clarity to complex infrastructure initiatives by defining ownership, success criteria, priorities, and execution plans. Help teams navigate ambiguity, remove delivery friction, and maintain momentum across multiple stakeholders.

Skills

Technical Program Management

Infrastructure program management

Agile delivery

Cross-functional collaboration

Stakeholder management

Tools

YouTrack

Jira

Confluence

Job description

Are you looking for a new challenge?

Fancy helping us shape the future of motor insurance?

Prima could be the place for you.

Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.

To help fuel that growth, we need a Technical Program Manager - Infrastructure to join our Engineering Department.

The Engineering Department is the beating heart of Prima. You’ll be joining over 350 engineers across software development, infrastructure, operations and security: fueled by curiosity, experimentation and collaboration, you’ll help deliver scalable, impactful solutions that shape the future of insurance.

Excited to make an impact? Here are the details

What You'll Do

• Lead end-to-end infrastructure programs (planning, execution, tracking, and reporting), helping engineering teams break down large initiatives into manageable deliverables, milestones, and measurable outcomes.
• Proactively manage cross-team dependencies, risks, blockers, and escalation paths, maintaining clear visibility into program health, ownership, and resource constraints while driving timely decisions
• Align Infrastructure, Security, Product, Operations, and Engineering teams while facilitating planning sessions and operational reviews that improve delivery, strengthen cross-functional collaboration, and create alignment around shared goals.
• Use delivery metrics and tooling data (e.g. Jira, YouTrack, adoption metrics, operational KPIs) to identify bottlenecks, improve engineering workflows, and measure the impact of platform initiatives.
• Own engagement with third-party infrastructure vendors, managing contract renewals, budgeting/forecasting, and coordinating compliance reviews (e.g., DORA, GDPR, security assessments).
• Facilitate planning sessions, technical workshops, operational reviews, and on-site collaboration to improve alignment, decision making, knowledge sharing, and execution across engineering teams.
• Bring clarity to complex infrastructure initiatives by defining ownership, success criteria, priorities, and execution plans. Help teams navigate ambiguity, remove delivery friction, and maintain momentum across multiple stakeholders.

What We're Looking For

• Proven Experience in Technical Program Management, Infrastructure Program Management, or Technical Project Management roles.
• Strong understanding of infrastructure and platform engineering environments, with the ability to work effectively alongside engineers, engineering managers, product managers, security teams, and technical leadership.
• Solid understanding of agile delivery methodologies, engineering execution practices, and managing complex cross-functional technical programs.
• Deep hands‑on experience with project management and collaboration tools such as YouTrack, Jira, and Confluence.
• Exceptional communication, organizational, and stakeholder management skills, with the ability to build trusted relationships, influence without authority, create alignment across teams, and provide clear executive‑level reporting.

Nice-to-have

• Familiarity with AWS (or other cloud providers), Kubernetes, CI/CD systems, observability tooling, networking, and messaging systems (e.g., Kafka, RabbitMQ, SQS).
• A formal technical or engineering background (e.g., previous experience as an engineer, sysadmin, or DevOps).
• Experience driving operational excellence, SRE practices, engineering effectiveness, or platform adoption through measurable outcomes
• Experience working with globally distributed engineering teams.

€55,000 - €85,000 a year

Why you’ll love it here

Work Your Way:

Enjoy full flexibility – work from home, the office or a mix of both. Plus, work from anywhere for up to 30 days a year. This is a full remote position and we're considering candidates located in Italy and Spain

Grow with us:

We may move fast at Prima, but we move together. Get access to learning resources, mentorship and a growth plan tailored to you.

Thrive and perform:

Your best work begins when you feel your best. Enjoy private healthcare, gym discounts, wellbeing programs and mental health support.

Think you’re a match?

At Prima, we celebrate uniqueness. If you don’t meet every requirement but are passionate about this role, we still want to hear from you. Innovation thrives on diverse perspectives.

Prima is proud to be an equal opportunity employer. Need accommodations during the process? Email us at [e-mail]. Let’s build the future of insurance, together.