System Implementation Specialist

Canon; Monza; On-site; EUR 40,000 - 45,000; Full time

Benefits offered by this job

Permanent contract

Inclusive workplace and equalopport.

Career development opportunities

Job summary

Canon Italia cerca un responsabile servizi tecnici per progetti di implementazione, in grado di tradurre requisiti in configurazioni funzionali e di collaborare con team interfunzionali su moduli, migrazioni e regole di business.

La posizione prevede consegna di configurazioni efficaci, documentazione e handover al supporto post go-live, con impatto tangibile su progetti enterprise e soddisfazione del cliente.

Qualifications

• Laurea in Informatica, Sistemi Informativi, Ingegneria o equivalente.
• Inglese fluente.
• Conoscenza di basi di dati e sistemi operativi (Windows, Linux, macOS, Unix).
• Conoscenza di soluzioni cloud enterprise (preferibile Azure/EntraID).
• Esperienza con virtualizzazione (Hyper‑V, VMware) e sicurezza di base firewall.
• ITIL v4 Foundation o certificazione similare preferita.
• Capacità di tradurre requisiti di business in specifiche funzionali.
• Esperienza con data mapping, concetti di integrazione e test planning.

Responsibilities

• Analizzare e documentare i requisiti dei clienti secondo processi stabiliti.
• Creare specifiche di configurazione funzionale a partire dall’analisi di business.
• Supportare la configurazione di moduli applicativi, migrazione dati e import per raggiungere gli obiettivi.
• Assistere in progetti di implementazione software seguendo metodi e processi.
• Garantire un passaggio fluido con documentazione e trasferimento di conoscenze al team di supporto.
• Documentare configurazioni tecniche e dettagli di implementazione nei knowledge base interni.

Skills

Fluent English

Databases

Operating systems

Enterprise cloud solutions

Virtualization

ITIL v4 Foundation

Translate business requirements to fnl

Education

Degree in Computer Science, Information Systems, Engineering or related field

Job description

Overview

In this role you will lead technical services for system implementation projects, translating client requirements into functional configurations. You will work with cross-functional teams to align modules, data migrations, and business rules with project objectives. The role focuses on delivering effective configurations, documentation, and handover guidance to support teams after go-live. You will operate in a customer-focused environment within Canon Italia, enabling scalable enterprise configurations and smooth transitions to ongoing support. This opportunity offers hands-on work with enterprise systems and a clear impact on project success and client satisfaction.

Retribuzione / Benefits

• Permanent contract
• Salary range 40,000-45,000 euros
• CCNL H011 classification
• inclusive workplace and equal opportunity commitments
• career development opportunities

Responsabilità

• Analyze and document client requirements following established processes
• Create functional configuration specs from business analysis
• Support configuration of application modules, data migration, and data import to meet objectives
• Assist in software implementation projects following methods and processes
• Ensure smooth handover with documentation and knowledge transfer to support teams
• Document technical configurations and implementation details for internal knowledge bases

Requisiti fondamentali

• Degree in Computer Science, Information Systems, Engineering or related field
• Fluent English
• Knowledge of databases and operating systems (Windows, Linux, macOS, Unix)
• Basic understanding of enterprise cloud solutions (Microsoft Azure/EntraID preferred)
• Experience with virtualization (Hyper-V, VMware) and firewall security basics
• ITIL v4 Foundation or similar certification preferred
• Ability to translate business requirements into functional specifications
• Experience with data mapping, integration concepts, and test planning

• Analytical thinking
• Clear communication
• Client-focused collaboration
• System expertise and understanding of customer architectures
• Functional analysis and requirements translation
• Configuration of modules and business rules without coding