Supervisor-Restaurant

Autograph Collection; Forte dei Marmi; On-site; EUR 30,000 - 35,000; Full time

Job summary

Autograph Collection cerca un responsabile del reparto Food & Beverage per Forte dei Marmi, Italia. Ruolo a tempo pieno non gestione, con responsabilità di garantire un servizio di alta qualità e coordinare lo staff in tutte le fasi operative.

La posizione prevede supervisione, formazione del personale, gestione turni, e impegno per la sicurezza e la soddisfazione degli ospiti. Retribuzione tra 30.000 e 35.000 euro all’anno, in base all’esperienza.

Qualifications

• Diploma di scuola superiore o equivalente richiesto.
• Almeno 2 anni di esperienza lavorativa correlata.
• Almeno 1 anno di esperienza in supervisione.

Responsibilities

• Garantire che lo staff lavori come una squadra per offrire un servizio ottimale.
• Ispezionare l’aspetto e l’abbigliamento del personale e correggere eventuali carenze.
• Completare le attività di apertura e chiusura, inventari e riassortimento.
• Monitorare le sale ristorante per disponibilità, servizio, sicurezza e benessere degli ospiti.
• Assistere la direzione in assunzioni, formazione, programmazione, valutazione, coaching.

Skills

Team leadership

Staff training

Scheduling

Guest service

Communication

Education

High school diploma or GED

Job description

Additional Information

Job Number 26128120

Job Category Food and Beverage & Culinary

Location Via Caio Duilio 3, Forte dei Marmi 55042, Italy VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Pay Range: Eur 30.000 - 35.000 Annual Salary

Position Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Autograph Collection è una collezione in costante espansione di hotel indipendenti a quattro e cinque stelle, ognuno dei quali offre esperienze uniche e memorabili. Ogni hotel è stato scelto con cura per la qualità, l'originalità, il carattere audace e la capacità di offrire ai viaggiatori di oggi una gamma di esperienze esclusive adatte al loro senso individuale dello stile e dell'avventura. Tutti gli hotel Autograph Collection cercano di attrarre l'Individualista, il consumatore di riferimento del brand. L'Individualista è una persona che usa il viaggio come un'opportunità per aggiungere qualcosa alla propria storia personale: in sostanza, seleziona attentamente i nostri hotel sia per viaggi personali che di lavoro, perché sono molto più di un semplice luogo di riposo. Entrando a far parte di Autograph Collection ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il vostro percorso verso i nostri obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.