Strategic Salesforce Analyst: Shape Solutions

Brown-Forman Corporation; Italia; In loco; EUR 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

Brown-Forman Corporation seeks an IT Analyst to join the European Commercial IT team, analyzing business requirements, designing Salesforce-based solutions, and managing implementation. You will work with Italy and Spain business partners and report to the Senior Regional Technology Manager.

The role requires configuring Salesforce, managing data, building reports/dashboards, supporting end-users, and staying current with Salesforce updates. Global platforms include Salesforce, SAP, Tableau.

Competenze

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 3-5 years of related experience with 1-2 years as a Salesforce Administrator or related role.
• Strong understanding of Salesforce platform capabilities and limitations.
• Experience in configuring and customizing Salesforce, managing users and security, and developing workflows & automation.
• Salesforce Administrator certification would be a plus.
• Understanding of business intelligence tools and concepts such as SAP BW, Tableau, BusinessObjects, or similar.
• Strong analytical and problem-solving skills.
• Excellent communication skills—both written and verbal and the ability to present complex concepts in understandable terms at all levels in the organisation.

Mansioni

• Gather business requirements and translate them into technical specifications.
• Review all requests for systems enhancements to ensure alignment with BF IT strategy.
• Document business processes, develop and maintain system documentation and training materials.
• Configure and customize Salesforce to meet business needs.
• Manage overall project schedule and planning, coordinating with regional and central teams.
• Manage users, profiles, roles, sharing rules, and permission sets.
• Develop and maintain custom objects, fields, formulas, and validation rules.
• Create and manage workflows and automation.
• Build and maintain reports and dashboards to support business needs.
• Manage data quality with business owners and account migration efforts via data extracts and uploads.
• Collaborate with cross-functional teams to ensure project success.
• Provide ongoing support to end-users.
• Stay current with Salesforce updates and best practices.

Conoscenze

Salesforce Administration

Requirements gathering

Technical communication

Data management

Dashboards & reports

Formazione

Bachelor's degree in Computer Science, Information Systems, or related field

Strumenti

Salesforce

SAP BW

Tableau

BusinessObjects

Descrizione del lavoro

Brown-Forman Corporation seeks an IT Analyst to join the European Commercial IT team, analyzing business requirements, designing Salesforce-based solutions, and managing implementation. You will work with Italy and Spain business partners and report to the Senior Regional Technology Manager.

The role requires configuring Salesforce, managing data, building reports/dashboards, supporting end-users, and staying current with Salesforce updates. Global platforms include Salesforce, SAP, Tableau.