Strategic Account Executive - Italy

United States Digital Space LLC; Italia; Ibrido; EUR 110.000 - 150.000; Tempo pieno

Descrizione del lavoro

ElevenLabs is seeking an experienced Strategic Account Executive to expand our AI voice platforms across Italy’s largest enterprises. You’ll engage C-level decision-makers and translate AI capabilities into measurable business outcomes, shaping strategic accounts in finance, telecom, healthcare, and utilities.

You’ll partner with cross-functional teams to drive onboarding, adoption, and expansion, leveraging ElevenAgents and our end-to-end AI voice platform to reimagine customer experiences and

Competenze

• 7+ years of quota-carrying strategic SaaS/tech sales experience.
• Proven success closing long, complex multi-stakeholder deals.
• Well-connected in the Italian enterprise landscape with C-suite access.
• Experience selling technical solutions to product and engineering leaders.
• Deep understanding of Italian enterprise procurement and regulatory processes.
• Comfort in early-stage, high-growth environments and building playbooks.
• Passion for AI/voice technology and how it unlocks business value.
• Native or fluent Italian with strong English for internal collaboration.

Mansioni

• Build and manage a growing portfolio of strategic accounts across Italy, focusing on key verticals.
• Identify opportunities where ElevenLabs’ conversational AI capabilities drive engagement and efficiency.
• Lead consultative, multi-stakeholder sales cycles with compelling business cases for executives.
• Develop a deep understanding of conversational AI landscapes and market trends in regulated Italian industries.
• Demonstrate expertise or willingness to learn about conversational AI across support, IVR, and in-app assistants.
• Develop and execute account strategies to expand presence within enterprise verticals and navigate procurement structures.
• Partner with Customer Success, FE and Solutions Engineering for onboarding and expansion.
• Advise clients on trends in generative AI, voice interfaces, and conversational agents.

Conoscenze

Strategic sales

SaaS sales

Executive selling

Italian market

Relationship building

Complex deals

AI familiarity

Descrizione del lavoro

About ElevenLabsElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining the company means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: the company proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

We're looking for an experienced, driven Strategic Account Executive to drive the company' growth across Italy's largest enterprises. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Italian organizations - and is passionate about the transformative possibilities of AI voice technology.

In this role you’ll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents - our end-to-end platform for building and deploying AI voice agents - to reimagine their customer experience, internal workflows, and monetization strategies.

In this role you will:

• Build and manage a growing portfolio of strategic accounts across Italy - with a focus on Financial Services & Insurance, Telecommunications, Healthcare, and Utilities - to help the company meet its revenue goals.
• Identify new business opportunities where the company’ conversational AI capabilities - including ElevenAgents - can drive customer engagement, contact center automation, and operational efficiency.
• Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers.
• Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends - particularly as they apply to regulated Italian industries
• Demonstrate expertise - or a strong willingness to learn - about conversational AI and how the company’ voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants
• Develop and execute account strategies to expand the company’ presence within key enterprise verticals, navigating complex procurement and organizational structures.
• Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts.
• Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.

Requirements

• 7+ years of quota‑carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM‑based products, or API‑driven platforms.
• Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement.
• Well-connected in the Italian enterprise landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C‑suite and board level.
• Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.
• Deep understanding of enterprise procurement and legal processes in Italy, with the ability to accelerate deal velocity within complex organizational structures
• Comfort operating in an early‑stage, high‑growth environment, including building new playbooks and iterating quickly.
• Passion for voice and audio AI and how it can unlock transformative value for customers.
• A hybrid of customer & product‑driven mentality that prioritizes client satisfaction & scale
• Native or full professional proficiency in Italian; strong English for internal collaboration

Location

This is an in-country role with a preference for a candidate based in Milan.

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We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.