AI Solutions Architect – Enterprise, Italy

ElevenLabs; Italia; In loco; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

ElevenLabs is seeking a Solutions Engineer to unlock the full potential of our voice AI platform for enterprise customers. You will scale technical solutions, collaborate with sales, and improve internal processes to support growth.

You will design bespoke solutions, deliver compelling demonstrations, and build self-service resources to empower customers. If you thrive in a fast-paced, AI-first environment, join our globally distributed team and help shape the future of AI-powered communications.

Competenze

• Experience solving technical problems for customers (or in a customer-facing role).
• Ability to collaborate with Account Executives to align technical solutions with sales goals.
• Strong communication across audiences, from engineers to non-technical stakeholders.
• Familiarity with software architecture and integration patterns.

Mansioni

• Collaborate with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from customers to design bespoke solutions.
• Craft compelling technical demonstrations that communicate product value.
• Create technical enablement resources that boost the sales team's capabilities.
• Build self-service tools and documentation for customer implementation.
• Identify integration patterns to productize features with the product teams.

Conoscenze

Python

Customer collaboration

Problem solving

Communication

Empathy

Descrizione del lavoro

ElevenLabs is seeking a Solutions Engineer to unlock the full potential of our voice AI platform for enterprise customers. You will scale technical solutions, collaborate with sales, and improve internal processes to support growth.

You will design bespoke solutions, deliver compelling demonstrations, and build self-service resources to empower customers. If you thrive in a fast-paced, AI-first environment, join our globally distributed team and help shape the future of AI-powered communications.