Store Support Intern

LVMH Group; Italia; In loco; EUR 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Community & inclusion

Modern Milan offices

Smart working & flexible hours

Growth & learning

Discounts on Sephora & LVMH products

Sephora Stands activities

Descrizione del lavoro

Sephora, within the Store Support Team, seeks a proactive candidate to support the Stores in daily operations and stock management across Milan. The role focuses on ensuring timely product availability, maintaining inventory levels, and resolving stock issues to drive sales.

You will collaborate with the Stores and Supply Chain to optimize deliveries, support openings/remodels, and contribute to a high-performing retail environment with flexible hours and smart working options.

Competenze

• Proactive problem solving attitude.
• Customer/client focus in retail ops.
• Excellent organizational skills.
• Clear communication with multiple stakeholders.

Mansioni

• Provide daily stock management and operations support via Sephora Inside or Supply Chain Hotline.
• Be the dedicated contact for Stores needs and manage special orders.
• Support in-store opening/closing/remodeling and monitor stock balancing.

Conoscenze

Problem solving

Customer focus

Organizational skills

Communication

Descrizione del lavoro

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

As part of the Supply Chain Department, Store Support Team, you will excel and enjoy this position if you are ready to actively handle the following missions:

The primary objective of supply chain support for stores is to ensure the timely and efficient availability of products in Stores, optimize inventory levels, maintain effective relationships and communication with the Stores to ensure quick resolution of stock management issues and ensure a continuous and efficient flow of goods.

Key Activities/Responsibilities:

Daily support on stock management and operations issues via “Inside” (internal Sephora Platform) or Supply Chain Hot Line:

• Special orders
• Dedicated contact for Stores needs
• “Inside” - Messages addressed to Supply Chain

Supply Chain Operations:

• In Store support to Opening/Closing/Remodeling
• Stock balancing and returns monitoring
• Reports on the quality of the daily deliveries to stores
• Help reach and exceed sales targets set
• Handle problems raised by stores

Who we are looking for:

We are looking for a proactive and motivated talent to support the Stores in their daily operations and help improve their operational efficiency. We aim to welcome someone into the Supply Chain Team who is collaborative, eager to gain practical experience in a dynamic retail environment, and ready to develop key professional skills.

Qualifications:

• Problem solving attitude
• Customer/Client focus
• Excellent organizational skills
• Good communication to interact effectively with various stakeholders within the department and with the stores

Here, you will find:

• Community: authenticity is embraced, and the strength of our differences fuels our collective spirit
• Working Environment : modern offices with break/relax areas for your well-being in the center of Milan. Enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.
• Work-life balance : smart working and flexible hours
• Culture of empowerment, learning & growth : you will have the tools, space and opportunity to learn, innovate and lead
• Meaningful Rewards : competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products
• Work that brings fulfillment : from delighting clients every day, to inspiring our industry at large, every action makes a difference
• Sephora Stands : positive social and environment impact activities organized by our “Sephora Stands” committee

Join us and belong to something beautiful.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.