Store Support Intern

Sephora USA, Inc; Milano; Ibrido; EUR 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Community values

Modern Milan offices

Flexible hours

Learning & growth

Welfare offers

Discounts on Sephora & LVMH products

Descrizione del lavoro

Sephora USA, Inc. is seeking a proactive Supply Chain Store Support professional in the Milan area to ensure timely product availability and optimize inventory for stores.

The role focuses on daily stock management, issue resolution, and strong collaboration with store teams and internal channels. You will handle store requests, monitor stock levels, and contribute to on-time deliveries and performance improvements within a dynamic retail environment.

Competenze

• Problem solving attitude.
• Customer/Client focus.
• Excellent organizational skills.
• Good communication to interact effectively with various stakeholders within the department and with the stores.

Mansioni

• Daily support on stock management and operations issues via Inside (internal Sephora Platform) or Supply Chain Hot Line.
• Dedicated contact for Stores needs.
• Inside - Messages addressed to Supply Chain.
• In Store support to Opening/Closing/Remodeling.
• Stock balancing and returns monitoring.
• Reports on the quality of the daily deliveries to stores.
• Help reach and exceed sales targets set.
• Handle problems raised by stores.

Conoscenze

Problem solving attitude

Customer/Client focus

Excellent organizational skills

Good communication

Descrizione del lavoro

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

As part of the Supply Chain Department, Store Support Team, you will excel and enjoy this position if you are ready to actively handle the following missions:

The primary objective of supply chain support for stores is to ensure the timely and efficient availability of products in Stores, optimize inventory levels, maintain effective relationships and communication with the Stores to ensure quick resolution of stock management issues and ensure a continuous and efficient flow of goods.

Key Activities/Responsibilities:

Daily support on stock management and operations issues via “Inside” (internal Sephora Platform) or Supply Chain Hot Line:

• Special orders
• Dedicated contact for Stores needs
• “Inside” - Messages addressed to Supply Chain

Supply Chain Operations

• In Store support to Opening/Closing/Remodeling
• Stock balancing and returns monitoring
• Reports on the quality of the daily deliveries to stores
• Help reach and exceed sales targets set
• Handle problems raised by stores

Who we are looking for:

We are looking for a proactive and motivated talent to support the Stores in their daily operations and help improve their operational efficiency. We aim to welcome someone into the Supply Chain Team who is collaborative, eager to gain practical experience in a dynamic retail environment, and ready to develop key professional skills.

Qualifications:

• Problem solving attitude
• Customer/Client focus
• Excellent organizational skills
• Good communication to interact effectively with various stakeholders within the department and with the stores

Here, you will find:

• Community: authenticity is embraced, and the strength of our differences fuels our collective spirit
• Working Environment : modern offices with break/relax areas for your well-being in the center of Milan. Enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.
• Work-life balance : smart working and flexible hours
• Culture of empowerment, learning & growth : you will have the tools, space and opportunity to learn, innovate and lead
• Meaningful Rewards : competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products
• Work that brings fulfillment : from delighting clients every day, to inspiring our industry at large, every action makes a difference
• Sephora Stands : positive social and environment impact activities organized by our “Sephora Stands” committee

Join us and belong to something beautiful.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.