Specialist - Bologna

LVMH Group; Bologna; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Free beauty product gifts

Discounts on products

Community engagement activities

Job summary

LVMH Group, through Sephora in Bologna, is seeking a Specialist to lead team operations, manage KPIs, and implement store strategies. Ideal candidates should have 3–4 years of experience in dynamic retail environments, strong management skills, and a results-oriented mindset.

At Sephora, authenticity and inclusivity are at the heart of our work culture. Join us to make a difference in the beauty community, surrounded by passionate professionals and inspired by diversity.

Qualifications

• Minimum of 3–4 years of experience in similar roles within retail environments.
• Knowledge of key commerce KPIs and budget management.
• Demonstrated ability to manage and motivate a team.

Responsibilities

• Manage the store floor comprehensively, covering key product categories.
• Facilitate communication between Store Manager and Beauty Advisors.
• Support Managers in daily activities and contribute to store strategy.

Skills

Team management

Budget management

Communication skills

KPI analysis

Job description

Overview

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Sephora continues to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including 2,000+ in Italy and 15,000 in Europe and the Middle East, we connect customers and beauty brands within the world’s most passionate beauty community. We offer a diverse range of products, including fragrances, makeup, skincare, hair care, Sephora Collection, and more.

As a Specialist on the Bologna team, you will actively contribute to the following responsibilities:

Responsibilities

• Manage your floor comprehensively, covering one or more of the four key product categories: makeup, skincare, fragrance, Sephora Collection.
• Facilitate communication between the Store Manager and the Beauty Advisor team.
• Support Managers in daily activities and contribute to the store’s commercial and HR strategy.
• Monitor and analyze team KPIs, and motivate the team to achieve results.
• Coordinate commercial and organizational activities (promotions, events, new product launches, CRM campaigns, etc.).
• Manage the stockroom, maintaining optimal stock levels in accordance with replenishment cycles and merchandising strategies.
• Implement company procedures (regulations, safety procedures) and commercial policies (pricing, promotions, communication) established by central departments.
• Train new hires and guide their growth in collaboration with Managers.
• Interact openly with diverse groups, building relationships within and beyond the organization. Highlight wins, celebrate successes, and credit the team and individuals for achievements.

Qualifications

• Minimum of 3–4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder), preferably within dynamic, multinational retail environments.
• Knowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.
• Demonstrated ability to manage a team, guide them toward objectives, and foster a positive, collaborative team spirit.
• Dynamism, flexibility, and resilience.

How to be successful in the role and at Sephora

By staying results-oriented and proactive in this fast-paced environment, you’ll contribute to the success of Sephora.

What you will find

• Community: authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth: tools, space and opportunity to learn, innovate and lead.
• Working Environment: a planning of activities such as Annual Convention, team buildings, etc.
• Meaningful Rewards: tailored welfare offers, free beauty product gifts, and discounts on Sephora and LVMH products.
• Work that brings fulfillment: from delighting clients to inspiring the industry, every action makes a difference.
• Sephora Stands: positive social and environmental impact activities organized by our committee.

Join us and belong to something beautiful.

Sephora celebrates diversity and is committed to creating and fostering an inclusive environment for everyone.

Sephora’s stores offer passionate beauty fans worldwide a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and keeps pace with the latest trends. The House is built upon the talents of its beauty professionals who create a perfect environment for adventurous clients to learn and experiment. With the Sephora Collection, its distinctive stores, and bold commitment to new ideas, the House aims to surprise and delight its clients. Sephora provides an unconventional approach at every touchpoint, in-store and online, making it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging talents to push boundaries and cultivate a curious, audacious mindset. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, empowering them to reach their full potential. We are committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.