Store Manager Turin

Camper; Torino; In loco; EUR 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Camper, a family-run footwear brand, seeks a Store Manager for its Torino store. You will lead the team, drive sales, deliver excellent service, and ensure the brand experience across omnichannel channels.

You will recruit and train staff, optimise store operations, and uphold Camper's values of being REAL, IMAGINATIVE, PLAYFUL and CARING in a diverse, inclusive environment. Fluency in Italian and English is required.

Competenze

• 2+ years of experience leading a retail team.
• Fluent in Italian and English.
• Full-time availability.
• Strong communication, leadership and decision‑making abilities.
• Experience with omnichannel retail is a plus.

Mansioni

• Lead store operations to attain sales, service and business growth targets.
• Develop and coach the store team, including recruitment and training.
• Manage POS operations, optimizing commercial decisions and business analysis.
• Maintain Camper brand image and ESG-aligned brand experience for customers.
• Oversee omnichannel store operations and ensure efficient processes.

Conoscenze

Team leadership

Customer experience management

Communication skills

Decision making

Omnichannel retail

Descrizione del lavoro

We are a family‑run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries.

Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience.

About The Role

We are currently looking for a Store Manager to lead our Camper store in Torino; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING.

As a Camper Store Manager, your mission will be to attain the objectives in terms of sales, service and business growth.

We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency.

Your Main Tasks Will Be

• Customer Experience Management: Our customers matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long‑term relationships with our customers at an omnichannel level.
• Team Management: our people are the key asset at Camper! You will be taking on the role of leader within the team, actively participating in the recruitment process, acting as a trainer/coach and always inspiring and leading by example
• Business Results & Efficiency: Optimizing is our ultimate goal. As a Store Manager you are required to manage the point of sale efficiently, influencing commercial decisions and taking business analysis into account.
• Brand image: Each store embodies the Company’s culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principals.
• Operational excellence: In the omnichannel era, operations are key and have a great impact on the connection chain with the customer. You will carry out store operations according to the Company’s Policies & Procedures. Organization leads to efficiency.

About You

• You are passionate about Retail, in all of its shades (in-store and omnichannel).
• You have minimum 2 years of experience leading a team.
• You are flexible and available to work full‑time.
• You inspire people and have a strong team spirit and great energy.
• You are a great communicator and decision‑maker and are highly results‑oriented.
• You encourage and promote curiosity, diversity and collaboration through your innovative mindset.
• You can speak fluent Italian and English. Any additional language will be a plus.
• You have the legal right to work in European Union without requiring visa sponsorship.

Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values.

We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.