Staff Product Manager, AI Management & Infra

Kong; Lombardia; On-site; EUR 110,000 - 160,000; Full time

Job summary

Kong is hiring a Staff Product Manager to lead AI Management product modules in Milan. You’ll own the direction for agentic AI features and infrastructure, collaborating with engineers worldwide to define requirements and drive delivery.

This high‑impact role reports to the Director & Head of AI Products and covers cross‑team roadmaps, stakeholder communication, and field support to help customers. Strong technical depth and experience across time zones are essential.

Qualifications

• 7–10 years of product management experience shipping technical products.
• Experience coordinating across distributed teams across time zones.
• Ability to translate ambiguous infra problems into clear specs.
• Strong written and verbal communication across languages.
• Familiarity with MCP servers, transport protocols and data plane architecture.
• Bonus: experience with agentic AI development and AI gateways.
• Bonus: enterprise platform engineering and Kubernetes familiarity.

Responsibilities

• Own the product direction for AI Management modules and drive delivery in collaboration with engineering.
• Manage cross‑product infrastructure and dependencies to connect modules within AI Management and Kong's platform.
• Own a clearly defined roadmap for your areas, balancing new features with technical debt and platform dependencies.
• Serve as the conduit between engineering, design, marketing, and leadership for your domains.
• Provide field support including customer calls and sales enablement where your proximity adds value.

Skills

Product management

Agentic AI

Infrastructure

Cross-team collaboration

Technical depth discussion

Tools

Kubernetes

Cloud-native architectures

MCP servers

Job description

Kong is hiring a Staff Product Manager to lead AI Management product modules in Milan. You’ll own the direction for agentic AI features and infrastructure, collaborating with engineers worldwide to define requirements and drive delivery.

This high‑impact role reports to the Director & Head of AI Products and covers cross‑team roadmaps, stakeholder communication, and field support to help customers. Strong technical depth and experience across time zones are essential.