Staff Officer (Information Knowledge Management)

NATO - North Atlantic Treaty Organization; Poggio Renatico; On-site; EUR 71,000 - 80,000; Full time

Job summary

NATO’s Deployable Air Command and Control Centre (DACCC) in Poggio Renatico invites a Staff Officer for Information Knowledge Management. You will lead IKM standardisation, manage training programs, and coordinate information systems across the DACCC.

The role requires a university degree or equivalent and 2 years of related experience, with English at SLP 3333 level. Candidates should be prepared for NATO-wide IM activities and secure information practices.

Qualifications

• University degree in library, information science, MIS, CS, or related field with 2 years' related experience.
• English language at SLP level 3333 (note: English is essential).
• Experience in information management strategy and policy design.

Responsibilities

• Ensure IKM standardisation across the DACCC.
• Develop and execute DACCC staff IM training programs.
• Provide the DACCC staff induction training.
• Monitor and identify DACCC IM requirements and apply IM/KM tools and projects.
• Implement IM tools and processes and ensure information sharing.
• Chair the DACCC IKM working group and participate in NATO IM/KM WG.

Skills

IKM strategy

Info management

English (SLP 3333)

Stakeholder coordination

Education

University degree

Tools

CIS tools

Job description

NATO - North Atlantic Treaty Organisation

Job Description - Staff Officer (Information Knowledge Management) (261720)

Staff Officer (Information Knowledge Management) - 261720

NATO Body

Joint Force Command Naples (JFCNP)

Schedule

Full-time

Application Deadline

27-Nov-2026, 10:59:00 PM

Salary (Pay Basis)

Grade NATO Grade G15

Description :

POST NO: OKK GXXX 0051

JOB TITLE: Staff Officer (Information Knowledge Management)

NATO GRADE: G-15

DUTY LOCATION: Deployable Air Command and Control Centre (DACCC) Poggio Renatico

SECURITY CLEARANCE: NATO S E C R E T

1. Post Context/Post Summary

The Deployable Air Command & Control Centre (DACCC) mission is three-fold: to prepare and enable the deployment of the Deployable Air Control Centre, Recognised Air Picture Production Centre and Sensor Fusion Post (DARS); to train and prepare the Deployable Air Operations Centre (D-AOC) personnel to supplement the NCS JFAC HQ at Ramstein and, if the need arises, to supplement any forward deployed AirC2 elements; and, to conduct initial functional and specific AirC2 training for AirC2 personnel, (for the NCS JFAC HQ, and NFS and Partner nation AirC2 communities).A Deployable Sensors Branch (DSB) is also included in the DACCC.

The Command Group is responsible for the Deployable Air Control Centre, Recognised Air Picture Production Centre and Sensor Fusion Post (DARS) and Deployable Air Operations Centre (D-AOC), and their appropriate preparation for operations, the forward deployment of elements, and the training of selected personnel for JFAC and operations.

The incumbent manages Information Knowledge Management (IKM) within the Command Group, develops and executes Information Management training programs and induction training .

2. Principal Duties

The incumbent's duties are:

• Ensure IKM standardisation across the DACCC.
• Develop and execute DACCC staff IM training programs.
• Provide the DACCC Staff Induction Training.
• Monitor and identify DACCC IM requirements and apply IM/KM tools and projects to satisfy requirements.
• Implement IM tools and processes.
• Provide technological solutions to ensure maximum information and knowledge sharing throughout DACCC.
• Chair the DACCC IKM working group.
• Participate in the Bi-strategic command IKM WG.
• Participate in NATO IM/KM Working groups and committees as required by the terms of reference of those bodies.
• Manages IKM within the Command Group. Supports the Staff Officer (Coordination) overseeing staff workflow management. In coordination with the Staff Officer (Coordination), distributes and monitors tasks within the CG and ensuring timely processing of these tasks.
• Ensures that the appropriate CIS tools (e.g. tasking tools, electronic document management and information systems) are available for the CG staff users to pass essential information between the DACCC and other Elements. Heads the preparation and coordination of staff user information requirements, issues, procedures, policies within the DACCC.
• In conjunction with the Staff Officer (Coordination),responsible for the distribution of all incoming correspondence and messages. Responsible for the maintenance of the appropriate files for the Office of the Commander and the controlling of all classified document flow including COSMIC TOP SECRET.
• Supports the preparation of visits, conferences and meetings. Maintains correct control of all classified material/equipment

Legal Authority - None

Budget Authority - None

Decision Authority - None

3. Special Requirements and Additional Duties

The employee may be required to perform a similar range of duties elsewhere within the organisation at the same grade without there being any change to the contract

The incumbent may also be directed to undertake operational duties supporting AIRCOM in its Air Power projection role, and when HQ AIRCOM executes its role as the NCS JFAC. When COM AIRCOM so directs, personnel will be assigned to a JFAC CE position to support operational tasks within the JFAC structure; this will require that the individual undergoes appropriate training and preparation. The expected deployment location will be HQ AIRCOM at Ramstein Air Base.Personnel may also be directed to support activities in the framework of delivering Air Power for the Alliance.All additional operational duties take precedence over peacetime tasks, involve regular/frequent operational training, and may lead to operational deployments or TDY assignments within and beyond NATO boundaries.

The work is normally performed in a Normal NATO office working environment / Secure office environment with artificial light and air (e.g. Bunker).

Normal Working Conditions apply.

The risk of injury is categorised as No risk / risk might increase when deployed.

4. Essential Qualifications

a. Education/Training

University Degree in library, information science, management information systems, computer science or related discipline and 2 years function related experience, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience

b. Experience/Qualifications

Experience developing and promoting the strategy and policies covering the design of information structures

c. Language

English - SLP 3333 - (Listening, Speaking, Reading and Writing)

NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English.

5. Desirable Qualifications

Professional Experience

• Experience working in an international/military environment.
• Experience in conducting presentations in front of international audiences.
• Recent experience in system administration in WINDOWS LAN/WAN and storage area networks.
• Files maintenance and publication libraries.
• Experience in the preparation, processing, control and distribution of correspondence/messages and security of classified documents.

COURSES

• Course: DIG-OA-32346 - MS-Outlook 2016 Advanced User
• Course: DIG-OA-22349 - Tasker Tracker + (TT+)
• Course: AOP-JF-12365 - Initial Functional JFAC Training (IFJT)
• Course: DIG-OA-42352 - TT+ - Tasker Tracker Plus course
• Course: DIG-OA-32350 - EDMS – Electronic Document Management System User course
• Course: ETE-MW-3834 - NATO Orientation Course
• Course: IKM-IM-2678 - NATO Information Knowledge Management (IKM) Course
• Course: DIG-OA-32351 - EDMS - Functional Administrator
• Course: COP-CD-25446 - Information Security Management System

6. Attributes/Competencies

Personal Attributes: For assigned systems and networks, new situations and unprecedented problems need to be dealt with, where the situation demands quick and professional interpretation of the circumstances and constructive judgement on acceptability of existing risk level for continuation of the secure operation of IT systems.

The incumbent must therefore be self-motivated and have a high degree of personal integrity, combined with the ability to support contractual relationships with commercial firms and to deal diplomatically and effectively with others.

The incumbent should display sound independent judgement and have the confidence to exercise that judgement where required to ensure the continued integrity and operational readiness of the assigned IT Projects, Services and Systems.

Ability to effectively brief international audiences.

Awareness of the newest IT technology and future development trends in the market.

Professional Contacts: The incumbent has professional contacts with civilian/military personnel of all ranks working within and outside the same organization.

Contribution To Objectives

The work fulfils the requirements of the Headquarters Five-Year Rolling Plan for Information Technology Systems. The post supports the efficient and timely flow of computer-based information and data throughout the headquarters. Develops and assists in the development of computer systems management practices and procedures to improve overall support to the HO

This post reports to:

OKK GXXX 0030 - Staff Officer (Coordination) - OF-4

7. Contract

The successful candidate will receive a three-year definite duration contract which may be followed by an indefinite duration contract. NATO-serving staff members will be offered a contract in accordance with the NATO Civilian Personnel Regulations (NCPRs).

The basic entry-level monthly salary for a NATO GradeG15in Italy isEuro 5,879.80which may be augmented by allowances based on the selected staff member’s eligibility, and which is subject to the withholding of approximately 20% for pension and medical insurance contributions.

Employment pre-requisites

Candidates are invited to submit their applications only if:

• They are nationals of a NATO member country
• They are over 21 and under 60 years of age at the time of taking up their appointments. Appointments of definite duration may be offered to candidates of 60 years of age or more, provided that the expiry date of the contract is not later than the date at which the candidate attains the age of 65.

ADDITIONAL INFORMATION

A NATO security clearance and approval of the candidate’s medical file by the NATO Medical Adviser are essential conditions for appointment to this post. Applicants are not required to possess a clearance at the time of applying, but they must be eligible for a clearance. HQ JFC Naples will take action to obtain the required security clearance from the successful candidates’ national authorities. The selected candidate will be affiliated to the NATO Defined Contribution Pension Scheme (DCPS). For info please visit https://www.nato.int/cps/en/natolive/86790.htm